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Forum Discussion
thecypha
Nov 26, 2022Aspirant
ReadyNAS 314 Stuck on Welcome Screen
Hi guys, I have a ReadyNAS 31400 that is stuck on the "NETGEAR Storage Welcome" page when plugged in. It doesnt even make it to the boot menu. I've tried the reset with the paperclip in the back ...
StephenB
Nov 26, 2022Guru - Experienced User
thecypha wrote:
I have a ReadyNAS 31400 that is stuck on the "NETGEAR Storage Welcome" page when plugged in. It doesnt even make it to the boot menu. I've tried the reset with the paperclip in the back and plugging a USB recovery into the eSATA port at the front holding the "backup" button but nothing seems to change this.
Any suggestions before this becomes a rather large and heavy paperweight?
Sounds like it could be a power supply issue.
Are you hearing the fan?
thecypha
Nov 28, 2022Aspirant
Can confirm that the fan is spinning but the system is not detecting any disks (no light for drive 1/2/3/4). I have tried turning it on without disks and also with a blank spare disk but nothing changes.
Not the power system as I also have a 104 and the power supply is the same so I tried swapping the power supply cable and that didn't change anything.
How do I access the RAM to swap sticks to see if that's the culprit?
- sharmyNov 28, 2022Apprentice
- thecyphaNov 29, 2022Aspirant
Thanks Sharmy,
Swapped the RAM to both a 2gb and 4gb 10600 1333Mhz DDR3 RAM stick and nothing changed. Still stuck on that welcome screen.
Removing RAM and turning on shows a MEMORY ERROR but thats the only thing that can change this screen.
Any other ideas?- SandsharkNov 30, 2022Sensei - Experienced User
Since a 314 has an HDMI port, I suggest you connect to it and see if you see anything that gives additional clues during boot.
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