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mbelli's avatar
mbelli
Tutor
Sep 27, 2019
Solved

ReadyNAS 516 - won't boot

Hi, 

Looking for some ideas.  

I just installed a new NAS and was about to re-purpose the 516 to lighter duty.  The drives were pulled and a new (new and old) set was put in. 

 

When I try to boot up the NAS now, it fires right up, the nav buttons on the front light up but the display never coes alive.  The fan sits at full speed and never falls back.  I have tried leaving it for over an hour any nothing seems to happen.  I cannot see it on the network and the LAN port LEDs seem to confirm this with no orange activity light at all. 

 

I have tried leaving only the new disks in, and then only the old ones.   I tried putting it into boot selection mode, but it is unclear if it ever gets there as the display is dark. 

 

I tried connecting a monitor to the HDMI and again there is no signal to speak of. 

 

Not sure what to try next. 

 

Thanks,

 

Marc. 

  • Ok, so today I tried to insert the newly built array into the old NAS.   The new drives went back into the new NAS and it came up just fine.  So there is that. 

     

    The old drives went into the old NAS and the unfortunately (although somewhat predictably) the NAS exibited the same behavior. 

     

    I then harvested an ATX power supply from a computer I have running in the same cabinet, but could not get it to work at all!  No response from the NAS at all.  So I reconnected it's own PSU to ensure I had done nothing bad (I had to pull the panel with the motherboard out to get access to the two connectors).  Good news is that it was still trying to power on with it's own PSU.

     

    After reading a little on ECC vs. non-ECC memory, I was conforatble pulling a non-ECC module from the same computer and swapping that into the 516.   Amazingly it went straight to the boot process and complained that there were no disks!  

     

    I replaced the motherboard so that the ATA port daughterboard was mounted and fired it up again, and it came up normally.

     

    So long story short, memory module was bad.  Ordering a new ECC one now. 

     

    Thanks again for all the help!!!

23 Replies

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  • Sandshark's avatar
    Sandshark
    Sensei - Experienced User

    Remove the drives and boot to make sure one of them isn't pulling a voltage down too much.  NAS should report "No drives detected" after booting.

    • mbelli's avatar
      mbelli
      Tutor

      Thanks for the response.

      I do believe I tried that before and the behavior was the same, but let me verify. 

      I will give that a try and report back.  

       

    • mbelli's avatar
      mbelli
      Tutor

      I just pulled all the disks and tried again.  Unfortunately still the same behavior.  The fan stays on at full speed, the front panel is lit up, with the exception of the LED disply which is dark.  I connected a monitor to the HDMI and get no input from the NAS at all. 

       

      Note that when I was swapping out the NAS for the new one, the LED display was working well.  However in the past I have seen it go dark, but it had no immendiate impact on the NAS performance so I never gave it much thought. 

      • StephenB's avatar
        StephenB
        Guru - Experienced User

        mbelli wrote:

        I just pulled all the disks and tried again.  Unfortunately still the same behavior.  The fan stays on at full speed, the front panel is lit up, with the exception of the LED disply which is dark.  I connected a monitor to the HDMI and get no input from the NAS at all. 

         


        Does RAIDar detect it? https://kb.netgear.com/20684/ReadyNAS-Downloads

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