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Forum Discussion

Aspirant

Jul 14, 2022

Solved

Readynas 31400 Booting Issue

I have one Readynas 31400 running with 4 Seagate HDDs (2Tb each).

All HDDs are of model ST2000VX008-2E3164.

Every time I boot it, booting process is being stuck on Booting.... (4 Dots).

After Hard Reboot it boots again successfully.

All HDD health is showing OK. No any other logs related to HDD.

Also, I have tried FW upgrade, current FW version is 6.10.7.

But, the issue remains as it is.

Please guide for this issue.

StephenB
Jul 15, 2022
kalpsr wrote:

Also, have you tried just waiting (perhaps overnight) and see if the system eventually completes the boot?

-> I kept it ON yesterday night, but it did not boot.

I suspect the best plan is to offload the data, do a factory default, rebuild the NAS, and then restore the data from backup.

11 Replies

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StephenB
Guru - Experienced User
Jul 14, 2022
kalpsr wrote:

I have one Readynas 31400 running with 4 Seagate HDDs (2Tb each).

All HDDs are of model ST2000VX008-2E3164.

Every time I boot it, booting process is being stuck on Booting.... (4 Dots).

After Hard Reboot it boots again successfully.

How are you shutting it down?
- kalpsr
  Aspirant
  Jul 14, 2022
  By pressing power switch only.
  - StephenB
    Guru - Experienced User
    Jul 14, 2022
    kalpsr wrote:
    
    By pressing power switch only.
    
    forced shutdown or preferred? See 72-73 here: https://www.downloads.netgear.com/files/GDC/READYNAS-100/ReadyNAS_%20OS6_Desktop_HM_EN.pdf
    
    Also, do you see the same behavior if you shut down from the web ui?

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