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Readynas 31400 Booting Issue
replying to this after long time.
I have done factory reset, OS Re-install also after backup.
Also i replaced 2 Tb HDDs with new 4Tb HDDs.
But, issue remains the same.
When I start the NAS first time, it is being stuck at Booting...
Then I do power off and start it again, it will boot normally.
Please provide some other solution.
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please guide how to attach the logs here because it is allowing only image or pdf files for attachments.
purchase date is somewhere in 2020.
kalpsr wrote:
please guide how to attach the logs here because it is allowing only image or pdf files for attachments.
They'll want the entire log zip file. There is some privacy leakage, so it is best to send a private message ( PM) to AnishaA using the envelope icon in the upper right of the forum page.
Upload the zip to cloud storage (dropbox, google drive, etc), and then put a download link in the PM.
check your PM for details i have sent you.
Hello kalpsr,
From the logs, it seems fine, and could not find any particular error for this issue. Need to investigate the issue deeper.
If you are falling under warranty I would suggest you open a support ticket case.
We will debug the issue and provide a possible solution.
Have a lovely day,
Anisha A
Netgear Team
kalpsr wrote:
When I start the NAS first time, it is being stuck at Booting...
Then I do power off and start it again, it will boot normally.
Please provide some other solution.
Does this happen every single time you power up the NAS?
Have you ever seen it happen when you simply restart it (leaving it powered)?
Have you tried running the diagnostics from RAIDar?
Does this happen every single time you power up the NAS?
As I observed, It is happening when the NAS is powered of without normal shutdown.
Have you ever seen it happen when you simply restart it (leaving it powered)?
No. Issue is not happening when doing normal shutdown and restart.
Have you tried running the diagnostics from RAIDar?
Ran the test. Showing not any error.
kalpsr wrote:As I observed, It is happening when the NAS is powered off without normal shutdown.
Actually I'm not seeing that in either thread. You said
When I start the NAS first time, it is being stuck at Booting...
Then I do power off and start it again, it will boot normally.
I don't see anything about how the NAS was shutdown before the failure to boot, and I don't see anything that says whether this happens 100% of the time.
I am asking this: When you power down the NAS with the preferred shutdown, does it always fail to fully boot when you start it up again? Or does it sometimes boot normally?
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