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Forum Discussion
Readynas 31400 Booting Issue
https://community.netgear.com/t5/Using-your-ReadyNAS-in-Business/Readynas-31400-Booting-Issue/m-p/2240900#M196804 replying to this after long time. I have done factory reset, OS Re-install also ...
Hello kalpsr ,
And welcome to the NETGEAR Community! 🙂
Attach the screenshot of the error you are getting and please tell the date of purchase of your NAS device.
Also, download the logs and attach them we will check what causes this issue.'
Have a lovely day,
Anisha A
Netgear Team
please guide how to attach the logs here because it is allowing only image or pdf files for attachments.
purchase date is somewhere in 2020.
kalpsr wrote:
please guide how to attach the logs here because it is allowing only image or pdf files for attachments.
They'll want the entire log zip file. There is some privacy leakage, so it is best to send a private message ( PM) to AnishaA using the envelope icon in the upper right of the forum page.
Upload the zip to cloud storage (dropbox, google drive, etc), and then put a download link in the PM.
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