NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.

Forum Discussion

Jaz11's avatar
Jaz11
Aspirant
Jan 25, 2024

ReadyNAS 516 problem resetting assword to admin password (factory default)

When trying to reset PW, the NG website says to go to the NG password recovery page and click on reset buttom BEFORE I use a straight paper clip to push in the rear reset button. The reset button is greyed out and does not work. What am I doing wrong or is there another way to get the 516 back to the admin password? Thanks in advance for any help. - Jaz

 

I believe it has the latest firmware.

2 Replies


  • Jaz11 wrote:

    When trying to reset PW, the NG website says to go to the NG password recovery page and click on reset buttom BEFORE I use a straight paper clip to push in the rear reset button.


    Just do the OS reinstall from the boot menu. See page 120 of the hardware manual for a step-by-step.

    The reinstall will not effect your data.  It will

    • reset the admin password back to password
    • reset the network configuration to use DHCP with no bonding
    • disable volume quota (easily re-enabled from the volume settings wheel).

    Though it makes security types cringe, you might consider putting your admin password on a label or sticky on the back of the front door of the NAS.  Anyone with physical access can do the OS reinstall, so IMO it doesn't really compromise security.

     

NETGEAR Academy

Boost your skills with the Netgear Academy - Get trained, certified and stay ahead with the latest Netgear technology! 

Join Us!

ProSupport for Business

Comprehensive support plans for maximum network uptime and business peace of mind.

 

Learn More