NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
mrQQ
Apr 11, 2020Apprentice
ReadyNAS 6.10.3 OneDrive bidirectional sync problem
Hello, I have RNDU6000 running 6.10.3. I enabled bidirectional sync to OneDrive and found this issue: * when I delete a file in OneDrive, it is deleted in NAS * when I delete a file in NAS, ...
- Aug 06, 2020
Hi poko2121,
It will be best for you to contact our support team. There is a fix that they can apply to your NAS that can probably fix the issue.
Regards,
JohnCM_S
Aug 06, 2020NETGEAR Employee Retired
Hi poko2121,
It will be best for you to contact our support team. There is a fix that they can apply to your NAS that can probably fix the issue.
Regards,
poko2121
Aug 06, 2020Aspirant
oh great, how can i get in touch with them
- JohnCM_SAug 06, 2020NETGEAR Employee Retired
Hi poko2121,
You may open a support ticket by logging in to the myNETGEAR portal (my.netgear.com).
Regards,
- poko2121Aug 06, 2020Aspirant
JohnCM, I'm not sure how to reply privately but the site it not allowing me to create a support ticket. Is the patch something I can do?
- JohnCM_SAug 07, 2020NETGEAR Employee Retired
Hi poko2121,
If your device is out of support warranty, you will need to purchase a support contract before you can open a support ticket.
Can you send first the serial number of your ReadyNAS via private message? You can send a private message by clicking the envelope icon on the upper right corner of the page.
Regards.
Related Content
NETGEAR Academy

Boost your skills with the Netgear Academy - Get trained, certified and stay ahead with the latest Netgear technology!
Join Us!