NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
McRob1
May 03, 2019Luminary
Readynas 628 Overheat and Shutdown
Just Installed Firmware 6.10.0 Hotfix 2 and for the first time in two years after doing my monthly defragmentation the NAS628 shutdown due to 6 different hard drives overheating at the same time. Ea...
Marc_V
May 08, 2019NETGEAR Employee Retired
Hi McRob1
Have you tried contacting Support regarding this?
Usually the readings get a bit off than what is normal after an update but that can be solved by rebooting the NAS. Have you checked if the unit itself felt hot? have you tried setting back the fan control to normal state instead of cool? Good thing there are no dust collecting on the vent of the fans.
HTH
Regards
McRob1
May 11, 2019Luminary
I have to pay money to netgear in order to talk to tech support. I already did that once and never got a solution for a different problem. I don't consider that an option. I have turned off my monthly defragmentation now and changed the cooling from balanced to Cool under the performance tab. I also changed the power settings to have the disk spin down all the time after 30 minutes. This way when the drives wake up they run around 34C for a few minutes until they heat up again, but they usually never get above 43C using this method. I read the seagate website and it says the drives should run between 40C and 50C. Any hotter than 50C is not good for the drives. I guess when they were running at 71C they probably would not have lived very long.
Related Content
NETGEAR Academy
Boost your skills with the Netgear Academy - Get trained, certified and stay ahead with the latest Netgear technology!
Join Us!