Forum Discussion

Aspirant

Mar 23, 2018

ReadyNAS 628X Problems.

I started to encounter problems at the beginning of the week when advised that I had a degraded scenario. The problem was that in the main HD display I could not identify the 'yellow' drive (maybe bi...

Installation & Upgrade

BobFord

Aspirant

Mar 26, 2018

Thanks for the response.

Well there is a large amount of positive update although I confess to being still in an 'incomplete' position>

I managed this morning to get access (briefly) to the Admin function from where I was able to ascertain that the 8 drives had been integrtaed and the RAID level moved to RAID 6 (BTW does 47TB out of 84TB sound about right for the space available?). Also, all the drives were healthy.

The only problem is that I have at least one pc where I cannot access the NAS notwithstanding that I can access other NAS's (including Netgear) so uncertain what I may not have setup on the pc correctly configured for the 628X

Thanks

StephenB

Guru - Experienced User

Mar 26, 2018

BobFord wrote:

(BTW does 47TB out of 84TB sound about right for the space available?).

8 drives, correct? What size(s) are they?

BobFord
Aspirant
Mar 27, 2018
There's 6 x 10TB & 2 x 12TB
- BobFord
  Aspirant
  Mar 27, 2018
  Latest update
  
  I rebooted the device last night and the Admin screen came up ok but when I tried to access the Admin screen this morning, it's 'offline'
  This aspect is really frustrating as the status in Admin does look ok.
  I suspect that I may have to download the logs next time I reboot
  - mdgm-ntgr
    NETGEAR Employee Retired
    Mar 27, 2018
    You should be able to download the logs using RAIDar still.
- StephenB
  Guru - Experienced User
  Mar 27, 2018
  BobFord wrote:
  
  There's 6 x 10TB & 2 x 12TB
  
  With RAID-6, you can only use 10 TB of the two 12 TB drives - you need four of the largest size to use all the space. The volume size should be 60 TB (54.5 TiB) - not 47 TB.
  
  So something is still wrong with the volume, hopefully mdgm-ntgr can help you figure it out when he gets the logs. It could be simply that it isn't done resyncing.
  - BobFord
    Aspirant
    Mar 28, 2018
    I rebooted the NAS as it was not visible on the Raidar app. I downloaded the logs to a zip and emailed them but the email bounced claiming another address was not found
    
    Any thoughts?
    
    Thanks