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nickbad's avatar
nickbad
Aspirant
Nov 02, 2021
Solved

ReadyNAS AV Update Protocol

Recently my university has started requiring us to be on the university VPN to SSH into university resources.  Coincidentally, and confusingly, this change has broken AV updates on all the ReadyNAS machines that I manage.

 

This seems odd, as I was assuming that the NAS initiates the request for the AV updates and SSH isn't blocked in the other direction. This leads me to believe that the ReadyNAS isn't using SSH to get the updates in the first place, and something else has changed.  In an old manual it says the updates come over port 443, but that seems unlikely as well, since that's HTTPS and that service clearly isn't blocked outgoing.

 

Can someone please tell me what ports / protocols the ReadyNAS uses to get AV updates?  I have the latest OS -- 6.10.5 Hotfix 1 -- on all the devices.

 

Thanks,

Nick

 


  • nickbad wrote:

     

    What is this version 6.10.6 that you speak of, that includes a new version of ClamAV that uses port 445. Do I have to install that to get AV updates, or should 6.10.5 still work?  I need to make sure the problem doesn't lie with the NAS devices before I engage with my network guys...

     

     


    6.10.6 is beta (release candidate 1) and can be found here: https://community.netgear.com/t5/ReadyNAS-Beta/ReadyNASOS-6-10-6-Beta/m-p/2151119#M10972

     

    I don't use AV on my own NAS, but others have reported that the version in 6.10.5 no longer works (deprecated by ClamAV).

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  • nickbad wrote:

    This leads me to believe that the ReadyNAS isn't using SSH to get the updates in the first place

     


    It doesn't.  

     

    I believe 6.10.5 and earlier uses port 80.  Someone else here posted that it changed to 443 in 6.10.6 (with the new version of ClamAV), but I didn't confirm that.

    • nickbad's avatar
      nickbad
      Aspirant

      It sounds like you think something is blocking port 80, preventing the updates, but I'm confused about the OS version.

       

      All the devices I am dealing with are either RN316 or RN426 boxes.  They are telling me that OS 6.10.5 Hotfix 1 is the latest OS, but you are referencing a 6.10.6.  I don't see that one available on the download page either.  When I go to

       

            https://www.netgear.com/support/product/ReadyNAS_OS_6.aspx#download

       

      I see this:

      Firmware and Software Downloads

      Current Versions

      Software Version 6.10.5 (x86)

      Software Version 6.10.5 (arm)

       

      What is this version 6.10.6 that you speak of, that includes a new version of ClamAV that uses port 445. Do I have to install that to get AV updates, or should 6.10.5 still work?  I need to make sure the problem doesn't lie with the NAS devices before I engage with my network guys...

       

      Thanks,

      Nick

       

      • StephenB's avatar
        StephenB
        Guru

        nickbad wrote:

         

        What is this version 6.10.6 that you speak of, that includes a new version of ClamAV that uses port 445. Do I have to install that to get AV updates, or should 6.10.5 still work?  I need to make sure the problem doesn't lie with the NAS devices before I engage with my network guys...

         

         


        6.10.6 is beta (release candidate 1) and can be found here: https://community.netgear.com/t5/ReadyNAS-Beta/ReadyNASOS-6-10-6-Beta/m-p/2151119#M10972

         

        I don't use AV on my own NAS, but others have reported that the version in 6.10.5 no longer works (deprecated by ClamAV).

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