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Forum Discussion
ReadyNAS blown up - repair? Compatibility of disks?
Hi
Over the weekend my ReadyNAS NVX (4-bay unit) which I've had quite a number of years blew up. I pressed power, there was a loud bang and a strong burning smell and the circuit breaker on all power sockets in the house tripped. I suspect a short circuit of some kind.
Anyway, the unit is now dead, i.e. does not respond to pressing the power button.
I have a backup of everything but need to decide whether it is worth getting it repaired, or just buy a new unit. Has anyone had a unit repaired (I'm in the UK) and was it cost-effective?
If I replace it I am thinking I can just put the disks (if not damaged in the short circuit) into a new unit but don't know whether disks from an old unit will work in a new one?
Any thoughts on all of this would be welcome.
Peter
Over the weekend my ReadyNAS NVX (4-bay unit) which I've had quite a number of years blew up. I pressed power, there was a loud bang and a strong burning smell and the circuit breaker on all power sockets in the house tripped. I suspect a short circuit of some kind.
Anyway, the unit is now dead, i.e. does not respond to pressing the power button.
I have a backup of everything but need to decide whether it is worth getting it repaired, or just buy a new unit. Has anyone had a unit repaired (I'm in the UK) and was it cost-effective?
If I replace it I am thinking I can just put the disks (if not damaged in the short circuit) into a new unit but don't know whether disks from an old unit will work in a new one?
Any thoughts on all of this would be welcome.
Peter
5 Replies
Replies have been turned off for this discussion
- Is this a NVX (has 5 year warranty) or a NVX Pioneer (has 3 year warranty). Is the unit still under warranty?
- Hi I think it is a Pioneer. It is a "Business Edition" and came without disks. I am not sure when I bought it (and the paperwork will be long gone), but I'm guessing 2007.
Peter - The Business Edition has a 5 year warranty. Did you register it? The NVX was released in 2009 so it should still be under warranty. Contact support.
- mdgm
Thanks so very much for your last post. Of course! Registration! Brilliant! Thanks for that idea. It seems I had managed to register - there it was in black and white - conclusive proof of warranty cover! The bottom line is that a new unit is already on its way to me from ReadyNAS support - indeed it's an upgrade to a Pro4 as the NVX is either no longer available or too old to be let out on its own!
Excellent service from ReadyNAS also - really top-ranking I would say.
Peter - Yes the NVX has been discontinued a long time now. Many user have got the nice upgrade you've got after their NVX units failed under warranty.
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