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tony359's avatar
tony359
Apprentice
May 05, 2014

ReadyNAS Business 6 crashed

Hi all,

After some playing with the box and having fitted two brand new 4GB RED drives in it, today I started my first serious data moving. I have a failing HDD on another RAID I would like to replace and I was moving about 3TB of data on the NAS.

All good, 98MB/s average (when moving big files), and at some point the NAS disappeared. No ping, no nothing. Tried pushing the power button once, no messages on the LCD about pushing it again to initiate a shutdown. LAN LEDs were active.
Tried sticking in a USB drive - to see if the LCD was reporting it, nothing. No activity on the USB, no backup LED, no messages.

I had to shut it down holding the button, then I restarted it. No errors, logs (on frontview) show no errors. Skipped the current file and the transfer restarted.

I run some memory tests (2 or 3) weeks ago and all was good. Temperature are good as well.

Any ideas? The NAS was possibly transferring a 1.5GB file when it disappeared. Any help appreciated.

Thanks

13 Replies

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  • Well, 4TB REDs are approved on some other ReadyNAS. I perfectly understand the standard answer 'not on our approved list' but I would appreciate they refrained from scaring me! :) Anyway, I have found a 1TB Hitachi which is on their approved list and I'm testing. Now I'm having network issues - box times out every few minutes, but must be my VM router, since directly through the other port another PC can ping the NAS while my main PC is timing out.
    I'm sure it won't ever happen again, but just to be sure!

    I'd like to buy a managed switch, I'll open another thread.

    Thanks
  • Ok, to be 100% sure I have tested the drives on my PC using Hard Disk Sentinel. I run a WRITE-READ cycle on them, 20 hours for each drive to complete. All good. The software is also considering the access speed (by the colour of the green square, with darker colour if the access time takes too long) and transfer rate and no issues were found. I am reinstalling the drives in the NAS and will see what happens.


  • Support have been so kind to follow up with me. They confirmed they've seen cases where they run perfectly and cases where they would crash ever so often. Interesting.

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