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Forum Discussion
JBWright
Feb 10, 2024Aspirant
ReadyNAS Duo - Suddenly no volumes exist
Hello, I have a ReadyNAS Duo Pro (RNDP2210-100NAS) with 2x 3TB WD Red Drives. I suddenly have no volumes and cannot access any data.
It seems this issue arose when I updated my firmware to 6.10.x. I was having minor connection issues and hoped the firmware update would fix it, but it looks like I went way in the other direction.
I have tried rebooting the NAS and I've tried removing/replacing the drives to no avail. Also I read some threads with similar issues and were helped by SSH'ing and clearing the logs - this did not help/or I didn't do it correctly - so unfortunately I don't have much of a record anymore. (StephenB, I see you've been very helpful to others in a similar predicament, hopefully you will see this)
I currently have one drive removed for safety as this was my main backup method - I didn't expect both drives to become inop at once of course.
Any ideas are appreciated.
Thanks,
JBWright
After strong support from StephenB, we found there were file system errors that were inhibiting the drives from mounting. I unfortunately needed the help of specialized recovery software - ReclaiMe. This software was excellent and I was able to mount and recover all the data from the heretofore un-mountable drives.
It was a tough pill to swallow, but in the end I recovered everything.
Thanks,
JBWright
2 Replies
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- StephenBGuru - Experienced User
I replied to your PM.
- JBWrightAspirant
After strong support from StephenB, we found there were file system errors that were inhibiting the drives from mounting. I unfortunately needed the help of specialized recovery software - ReclaiMe. This software was excellent and I was able to mount and recover all the data from the heretofore un-mountable drives.
It was a tough pill to swallow, but in the end I recovered everything.
Thanks,
JBWright
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