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Forum Discussion
poisonrain
Dec 04, 2011Aspirant
ReadyNas Duo 2nd disk problem
Hi, I've had a ReadyNAS Duo for a couple of years and it's generally been ok, but has a weird 'feature' which is now causing problems. When I add a second disk to the Duo it crashes - I hear the ...
sphardy1
Dec 04, 2011Apprentice
It is still possible that the disk is bad. I'd suggest:
1. Power down the NAS
2. Remove the good drive
3. Place the other drive in the same slot that you just removed the good drive
4. Power Up and perform a factory default and see if the unit boots (see FAQ for instructions)
This will help narrow down if the drive truly is at fault or if the issue is with the slot in the NAS. If the NAS boots and and is accessible you have a strong case to contact Netgear support re. replacing the NAS (assuming you are still in the warranty period) as you may have a faulty slot. If it does not boot, you may wish to exchange the disk.
To restore your original disk - simply power down and replace in the original slot. The NAS will boot as before
1. Power down the NAS
2. Remove the good drive
3. Place the other drive in the same slot that you just removed the good drive
4. Power Up and perform a factory default and see if the unit boots (see FAQ for instructions)
This will help narrow down if the drive truly is at fault or if the issue is with the slot in the NAS. If the NAS boots and and is accessible you have a strong case to contact Netgear support re. replacing the NAS (assuming you are still in the warranty period) as you may have a faulty slot. If it does not boot, you may wish to exchange the disk.
To restore your original disk - simply power down and replace in the original slot. The NAS will boot as before
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