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Forum Discussion
agentred
Feb 18, 2013Aspirant
Readynas Duo Failing, Should I Pull Disks?
Hey Everyone Yesterday my Readynas Duo disconnected from the network and refused to shut down, not from the command prompt or by holding the button down, and I couldn't access the front end. I had...
StephenB
Feb 18, 2013Guru - Experienced User
I don't think your NAS is broken, it appears to me like a disk failure.
However, Windows can't read the NAS drives. The disks are formatted as ext, which is not a file format that Windows understands. If you reformat so Windows sees it, then you will absolutely destroy the data.
Try downloading Acronis drive monitor (or a similar freeware tools which displays SMART stats) onto your PC, and look for reallocated sectors and pending sectors. Those tools will see the disk (but won't read the data). If you see other errors, maybe post them here.
Log into Frontview, and read the SMART stats for disk 2. SMART stats can be seen by clicking on the SMART+ button on drive health.
Don't reinsert drive 1 at this point, as that will start a resync process in the NAS. Also, don't try to reboot it.
I'd try to complete the data copy (to give you another recovery option to your backups). Though if you are ok with cmd line tools, you should use robocopy instead of windows explorer. There is a gui (google for it).
After that, you could try inserting a good drive into slot one (with the NAS running). Or start over with a factory reset, and rebuild everything (config, add-ons, and data).
However, Windows can't read the NAS drives. The disks are formatted as ext, which is not a file format that Windows understands. If you reformat so Windows sees it, then you will absolutely destroy the data.
Try downloading Acronis drive monitor (or a similar freeware tools which displays SMART stats) onto your PC, and look for reallocated sectors and pending sectors. Those tools will see the disk (but won't read the data). If you see other errors, maybe post them here.
Log into Frontview, and read the SMART stats for disk 2. SMART stats can be seen by clicking on the SMART+ button on drive health.
Don't reinsert drive 1 at this point, as that will start a resync process in the NAS. Also, don't try to reboot it.
I'd try to complete the data copy (to give you another recovery option to your backups). Though if you are ok with cmd line tools, you should use robocopy instead of windows explorer. There is a gui (google for it).
After that, you could try inserting a good drive into slot one (with the NAS running). Or start over with a factory reset, and rebuild everything (config, add-ons, and data).
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