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Forum Discussion
Plucky
Dec 15, 2017Aspirant
ReadyNAS Duo v2 - Replacement HD
Hi Ive had my Disk 1 show a error of 'Dead' in System --> Info window so I have replace with a Seagate ST31000524AS drive. Problem I have is Im not sure its synchronizing as I still see the sam...
StephenB
Dec 15, 2017Guru - Experienced User
There should be some messages in the log when the NAS detected the disk insertion and then started to resync.
If you aren't seeing those, try removing the new disk and then restart the NAS. Then reinsert the new disk, and see if that works.
Sometimes when a drive fails the NAS disk drivers will declare the SATA port as down. In those cases the disk replacement isn't detected.
Plucky
Dec 15, 2017Aspirant
Hi StephenB
Thanks for replying
It looks like its rebuilt disk 1 but now is telling me disk 2 could be faulty but the status for disk 2 is OK.
Disk 1 is showing a yelow circle with a red cross through it and status is inactive.
- StephenBDec 15, 2017Guru - Experienced User
What are you seeing in the log?
- PluckyDec 15, 2017AspirantIve tried to attach a snap shot of the log as well.Info
Disk 1 ST31000524AS 931 GB (36 °C / 96 °F, Write-cache On). Status: Spare inactive Disk 2 ST31000524AS 931 GB (35 °C / 95 °F, Write-cache On). Status: OK Fan SYS 744 RPM Temperature 35 °C / 95 °F UPS Not Present LogsDownload LogsClear LogsSat Dec 16 06:51:55 PST 2017 Detected increasing ATA errors on disk 2[ST31000524AS, 6VPGYZ8V] 162 times in the past 30 days. This often indicates an impending failure. Please be prepared to replace this disk to maintain data redundancy. Sat Dec 16 06:51:44 PST 2017 System is up. Sat Dec 16 06:51:35 PST 2017 ATA error count has increased in the last day.
Disk 2:
Previous count: 36
Current count: 161
Growing SMART errors indicate a disk that may fail soon. If the errors continue to increase, you should be prepared to replace the disk.Sat Dec 16 06:50:37 PST 2017 Your ReadyNAS device has been updated with a new firmware image. (5.3.13) Sat Dec 16 06:50:29 PST 2017 Successfully upgraded ReadyNAS Photos II addon package (version: 1.0.6 --> 1.0.6) Sat Dec 16 06:39:45 PST 2017 Volume scan found and corrected errors. Sat Dec 16 05:44:16 PST 2017 Alert test message has been sent. Sat Dec 16 05:44:02 PST 2017 Alert settings saved. Sat Dec 16 05:44:02 PST 2017 Alert contact(s) saved. Sat Dec 16 05:43:58 PST 2017 Alert test message has been s - StephenBDec 15, 2017Guru - Experienced User
There's no sign that it rebuilt disk 1 (or synced it to disk 2).
Maybe try removing disk 1, then reinserting it (with the NAS running).
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