Forum Discussion

Aspirant

Mar 29, 2017

Readynas Duo v2 Getting either bad discs or corrupt root

I had this Duo v2 working with 2 WD 3tb drives on the compatibility list. They were getting close to full so I got 2 WD 4tb discs to trade out the 3tb discs. I started by removing disc 2 and replaci...

Bad Discs

corrupt root

Installation & Upgrade

Gordon-H

Aspirant

Mar 30, 2017

I have another duo v2 with the data.

JennC

NETGEAR Employee Retired

Mar 30, 2017

Hello Gordon-H,

After performing the factory default, if you still experience either error message - Corrupt root, ERR Used Disks, Could not mount Root RAID – there is still a problem with the chassis, hard disks, or the Operating system on the ReadyNAS. I guess it is best you check the disks to isolate the problem. You may use diagnostic tools that the brand name/manufacturer of the disks can offer to check the disks. I saw a discussion where they shared diagnostic tools they use.

Regards,

FramerV
NETGEAR Employee Retired
Apr 04, 2017
Hi Gordon-H,

We’d greatly appreciate hearing your feedback letting us know if the information we provided has helped resolve your issue or if you need further assistance.

If your issue is now resolved, we encourage you to mark the appropriate reply as the “Accept as Solution” or post what resolved it and mark it as solution so others can be confident in benefiting from the solution.

The Netgear community looks forward to hearing from you and being a helpful resource in the future!

Regards,
- Gordon-H
  Aspirant
  Apr 04, 2017
  I went to the link you suggested for the tools. I have WD discs and the link to the WD tools give me an error.
- JennC
  NETGEAR Employee Retired
  Apr 04, 2017
  Hello Gordon-H,
  
  Error on the link? Or error as results for the disk test?
  
  Regards,
  - Gordon-H
    Aspirant
    Apr 04, 2017
    Error on the LINK. I can't get to the WD tools.