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Forum Discussion
Readynas duo
I need to loginto "mynetgear" but have changed my email and lost the password, so attempts to change password send the reset to my old and unavailable email.
How to regain access ?
2 Replies
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Hi pault49,
We’d greatly appreciate hearing your feedback letting us know if the information we provided has helped resolve your issue or if you need further assistance.
If your issue is now resolved, we encourage you to mark the appropriate reply as the “Accept as Solution” or post what resolved it and mark it as solution so others can be confident in benefiting from the solution.
The Netgear community looks forward to hearing from you and being a helpful resource in the future!
Regards,JohnCM_S
NETGEAR Community TeamHi pault49,
Welcome to the Community!
It will be best to contact NETGEAR support. You can request first to change the email address for your 'MyNETGEAR' account and then try changing your password afterwards.
Regards,
JohnCM_S
NETGEAR Community Team
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