NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
i_g
Feb 17, 2012Aspirant
ReadyNAS: lost data after removing a drive : case #17927967
Details are in the support case. A friend was interested in the build quality of the and removed one the drives and put it back. I experienced errors (in the support case) which I managed to resolve b...
i_g
Feb 17, 2012Aspirant
So basically the data is irrecoverable? To be honest I wasn't around when this happened and didn't plan to experiment with it although I wouldn't have thought an advertised feature (e.g. host swapping) wouldn't cause this much trouble. When you say 'finish it off' do you mean that one of the disk might now be dead? Whether it is asking for trouble or not given the sequence of events the resulting loss of all data is pretty poor for a home device.
It was a new device. Some of the data is backed up offsite but I had transferred some other data that was not yet backed up offsite.
To be more specific, I continued to see error codes in the web management interface (2001010000 and 100101000). There was no detail with the errors and they occurred periodically (when the drive/s were accessed presumably). I read some forum posts which suggested upgrading the firmware (as it might perform some sort of software level restore) and reinstalling the OS from the boot menu. I done both of these and the errors stopped occurring in the web interface. The data however is no where to be seen.
The drive has not been written to since this occurred last night. If the drive/s have been wiped then I would imagine it would be the equivalent of a low level format / marking the sectors as unwritten. Therefore might it be possible to recover the data using Linux / Linux Live CD with recovery tools?
It was a new device. Some of the data is backed up offsite but I had transferred some other data that was not yet backed up offsite.
To be more specific, I continued to see error codes in the web management interface (2001010000 and 100101000). There was no detail with the errors and they occurred periodically (when the drive/s were accessed presumably). I read some forum posts which suggested upgrading the firmware (as it might perform some sort of software level restore) and reinstalling the OS from the boot menu. I done both of these and the errors stopped occurring in the web interface. The data however is no where to be seen.
The drive has not been written to since this occurred last night. If the drive/s have been wiped then I would imagine it would be the equivalent of a low level format / marking the sectors as unwritten. Therefore might it be possible to recover the data using Linux / Linux Live CD with recovery tools?
Related Content
NETGEAR Academy
Boost your skills with the Netgear Academy - Get trained, certified and stay ahead with the latest Netgear technology!
Join Us!