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Solved
ReadyNas NV+ fit and healthy but locked up
Hi, I am not exactly sure which model I have, on the label underneath it has ReadyNAS RND4000 v3 but that is not in the listing. I suspect it is version1 as I have had it a few years. it has 4x 1.5T...
Hi Stephen,
They got back to me today and appear to have cleared the logs and sorted out the problem and I aparently have all my data back.
Thanks very much for all your help.
Steve
StevenJay wrote:
I am not exactly sure which model I have, on the label underneath it has ReadyNAS RND4000 v3 but that is not in the listing. I suspect it is version1 as I have had it a few years. it has 4x 1.5Tb disks resulting in about 5.4Tb of storage.
Probably an NV+ v1. You can confirm that by seeing what firmware it runs (4.1.x is v1). Note the firmware it shipped with is probably on a label.
StevenJay wrote:
it has 4x 1.5Tb disks resulting in about 5.4Tb of storage.
Normally 4x2TB XRAID would give you that amount of storage. Do you know if you are running RAID-0? That would explain the discrepancy. RAID-0 would have required you to manually switch to flexraid as part of the install process.
StevenJay wrote:
But I assume that is a very expensive process when out of warranty.
Per-incident support should be about $75 USD. Hopefully they still offer that... I will see what I can find out from Netgear folks.
BTW, did you register the ReadyNAS? If so, do you know if your son did? Support is only available for new units, so you'd need some claim that you are the original owner.
I just heard back from Netgear -- the per-incident support is available. I am sending you a PM with more details (there is a messages link in the upper right of the forum page)
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