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Forum Discussion
ReadyNAS NV+ lost share
Hello I am looking for a solution to find a share that is lost on ReadyNAS NV+ (ReadyNas model no: RND-4B | Product no: RND4000-200EUS). Nethear shows the device is older than 5 years old and no ...
sarumbear wrote:
I am looking for a solution to find a share that is lost on ReadyNAS NV+ (ReadyNas model no: RND-4B | Product no: RND4000-200EUS). Netgear shows the device is older than 5 years old and no support is offered even paid.
It is of course out of warranty, but paid support remains available. However, Netgear does not provide paid support for used NAS - you have to be the original purchaser. Also, in some cases they deny paid support (depending on the disks used, or if the problem was created by users via ssh access).
You have an NV+ v2 (running 5.3.x firmware). I see a couple of options for the lost share that don't involve paid support:
- You can access the NAS "C" volume over SMB using NAS admin credentials, and look for the missing folder from Windows
- You can use ssh to gain access to the linux shell, and then look for the missing folder via the linux command line.
- You can connect the disks to a Windows PC and use data recovery software (for instance ReclaiMe).
If you have a backup of your data (and you should), then you can also do a factory default (which destroys all data). Then reconfigure the NAS and restore the data from the backup.
- You can access the NAS "C" volume over SMB using NAS admin credentials, and look for the missing folder from Windows
I did access from Windows using unit's IP address but the share/folder is not showing
- You can use ssh to gain access to the linux shell, and then look for the missing folder via the linux command line.
Can I ask a link to guide me? Also, what credentials I should use?
- You can connect the disks to a Windows PC and use data recovery software (for instance ReclaiMe).
This a 4 disk reduntant RAID array. How do I have to attach the disk to a PC, which disk?
Thank you for your help.
sarumbear wrote:
- You can access the NAS "C" volume over SMB using NAS admin credentials, and look for the missing folder from Windows
I did access from Windows using unit's IP address but the share/folder is not showing
Again, you need to use the NAS admin account credentials. For instance, run CMD and enter
net use * /delete
net use t: \\nas-ip-address\C /user:admin nas-admin-password
Be careful on the typing (both spaces and the slash directions). The first command ends any open network sessions, if it asks you to confirm you need to allow it to proceed. The second maps the full NAS data volume to drive letter T.
sarumbear wrote:
- You can access the NAS "C" volume over SMB using NAS admin credentials, and look for the missing folder from Windows
I did access from Windows using unit's IP address but the share/folder is not showing
- You can use ssh to gain access to the linux shell, and then look for the missing folder via the linux command line.
Can I ask a link to guide me? Also, what credentials I should use?
Note that if you use the option above you won't need this.
Download Enable Root SSH Access from https://kb.netgear.com/24586/RAIDiator-5-3-Add-ons. Get Putty.exe from here: https://www.chiark.greenend.org.uk/~sgtatham/putty/latest.html
Use Putty to connect to the NAS IP address with ssh. Use root for the logon, with the NAS admin password.
sarumbear wrote:- You can connect the disks to a Windows PC and use data recovery software (for instance ReclaiMe).
This a 4 disk reduntant RAID array. How do I have to attach the disk to a PC, which disk?
You need to connect at least three of the disks, and preferably all four. You can use normal SATA in a desktop PC, or you can use a USB dock. Windows won't recognize the disk format, but the RAID recovery software will. Don't allow Windows to initialize or format them.
Many thanks for the advice so far. May I ask you to comment on the periferal issue that I explained as such.
"I've also notice that the USB disk share is still showing in the shared list named the same, it is empty and I cannot delete the share. It looks like when removing/deleting the USB disk share something went wrong and NAS lost the plot."
If you reconnect the USB disk then disconnect it safely, does that resolve that?
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