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Forum Discussion
justinlu
Dec 16, 2019Aspirant
Readynas NV+ Problem
Hi guys, I recent had a problem with my readynas NV+.(4xWD 2TB) two weeks ago I had a power cut. after power back, I turned on the nas, on front panel it showed 'kernel panic', couldn't access in...
justinlu
Dec 19, 2019Aspirant
Thanks. I just had a time to test the new disk again via lifegurad.
tird both quick and extended test both failed as too many errors. does mean it is a faulty disk? but when i first runned the quick test a few days ago, it did pass. so i am not sure it is the faulty one of nas ruined it?
StephenB
Dec 20, 2019Guru - Experienced User
justinlu wrote:
tird both quick and extended test both failed as too many errors. does mean it is a faulty disk?
Yes. The NAS didn't ruin it. The quick test isn't enough to test the drive.
Exchange it with the seller, as Western Digital will give you a recertified replacement (not a new drive).
- justinluDec 20, 2019Aspiranti have swapped a seagate ironwolf. but forgot to export the log before putting it in. now it starts sync and again i cannot access raider and frontview. i guess i will be patient this time to wait a few more days.
- justinluDec 21, 2019Aspirant
how long it supposes to be to sync 2TB disk? the other 2TBx3 disks are almost full.
- StephenBDec 22, 2019Guru - Experienced User
justinlu wrote:
how long it supposes to be to sync 2TB disk? the other 2TBx3 disks are almost full.
It's been a long time since I needed to sync on my NV+, so I don't recall how long.
But it syncs every sector (whether full or empty). The process involves 8 TB of disk i/o, so it can take a while.
You should see some progress with RAIDar (hover the mouse over the disks or volume) - so maybe try that if you can't access frontview yet.
- justinluDec 22, 2019Aspirantbut i can't access the raidar either
- StephenBDec 22, 2019Guru - Experienced User
justinlu wrote:
but i can't access the raidar eitherRAIDar is a PC application ( https://kb.netgear.com/20684/ReadyNAS-Downloads ).
- justinluDec 22, 2019Aspirantyes i know. raidar cannot find nas.
- justinluDec 22, 2019Aspirant
yes, i can ping it.
no progress on panel. just shows disk 4 sync.
- StephenBDec 23, 2019Guru - Experienced User
justinlu wrote:
yes, i can ping it.
no progress on panel. just shows disk 4 sync.
It's been 2 days? It normally doesn't take that long, and normally you can access frontview during the process. I am wondering if you are running into issues with one of the other disks.
You could wait a bit longer I guess.
I suggested a backup earlier - do you have one?
- justinluDec 24, 2019Aspirant
No. no back up. no very important data. so it's ok.
nas runs well with other 3 disks, once insert 4th one, it's unaccessable. but single 4th disk runs well.
so, i don't get it now. do you suggest wait or check all disks and do a fully factory reset?
- StephenBDec 24, 2019Guru - Experienced User
justinlu wrote:
nas runs well with other 3 disks, once insert 4th one, it's unaccessable. but single 4th disk runs well.
do you suggest wait or check all disks and do a fully factory reset?
Not much point in waiting longer. I'd start by checking all the disks (using the long read test), since I don't think we're ruled out an issue on them.
It's also possible that it's a failing PSU (unable to power all four disks adequately). Though it might also be a memory issue that is only showing up during the resync. Might be worth running the memory test from the boot menu if the disks check out.
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