NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.

Forum Discussion

jongrik's avatar
jongrik
Follower
Aug 03, 2016

ReadyNAS NV+. Replacing disk.

Hi all,

 

This weekend a disk crashed of my readyNAS NV+ RND4000. (Disk 2)

I replaced the disk with a new one. Bigger capacity etc. I read (guidelines) this was possible.

The ReadyNAS doesn't recognize the disk. I hear it spinning up, but then gives the comment: Disk 2 fails.

The new HDD disk was not on the compability list so I concluded it isn't compatible. 

So I orderded a Seagate Barracuda ST1000DM003 (1TB) which is in the list.

After replacing I get exactly the same issue. Disk 2 fails also shown in the frontview. yellow led blinking.

I can't rescan Volume C:. It is greyed out

Need help. Any advice? 

3 Replies

Replies have been turned off for this discussion
  • StephenB's avatar
    StephenB
    Guru - Experienced User

    Was the disk volume using XRAID?  If so you should be able to see the volume even with one disk failure.

     

    What disk models are you using in the other slots? What replacement disk did you try first?  What firmware is the NAS running?

     

     

    • BrianL2's avatar
      BrianL2
      NETGEAR Employee Retired

      Hi jongrik,

       

      Welcome to the community!

       

      In addition to StephenB' questions, when you put the drives in, did your system logged that new disk/s has been detected? You can check this information under Status -> Logs.

       

       

      Kind regards,

       

      BrianL
      NETGEAR Community Team

    • BrianL2's avatar
      BrianL2
      NETGEAR Employee Retired

      Hi jongrik,

       

      I hope you can provide answers to the questions asked on the thread that you've posted. 

       

       

      Kind regards,

       

      BrianL
      NETGEAR Community Team

NETGEAR Academy

Boost your skills with the Netgear Academy - Get trained, certified and stay ahead with the latest Netgear technology! 

Join Us!

ProSupport for Business

Comprehensive support plans for maximum network uptime and business peace of mind.

 

Learn More