ReadyNAS NV+ v2: Adding a new disk issue

Question

Have three WD Red 3TB drives running XRAID2 (redundant). &nbsp;Provides 5.4TB of space. &nbsp;Added a 4th 3TB WD Red, but not adding to the overall space. &nbsp; &nbsp;Checking the status, the log reports new disk detected and I have left for over a week, but overall space does not increase. &nbsp; Any suggestions on what I can try?&nbsp;Details:&nbsp;Model:&nbsp; Ready NAS NV+ V2Firmware:&nbsp; RAIDiator 5.3.113 existing Drives: WD red&nbsp;WD30EFRX-68AX9N0 2794 GBNew Drive: WD red&nbsp;WD30EFRX-68EUZN0 2794 GB&nbsp;

StephenB · Answer

Perhaps try removing the new drive and reinserting it (with the NAS running).

jabbott · Answer

Yup ... tried that. &nbsp;Rebooted and then tried again. Unfortunatly, didn't fix the issue.&nbsp;Still at bit of a loss as to what to try next.&nbsp;Thanks

StephenB · Answer

Perhaps wait a day or so, and see if someone from Netgear wants to take a look (or look at logs).
&nbsp;
One option of course is to do a factory reset, but that requires rebuilding the NAS and restoring the data.
&nbsp;
You could also try a couple more reboots, and see if the process starts.

JennC · Answer

Hello jabbott,
&nbsp;
If you have enabled email alerts maybe you will also be able to get more details about the expansion. See article:
http://kb.netgear.com/app/answers/detail/a_id/20981/related/1
&nbsp;
Another option is to backup all&nbsp;the files then factory reset to get fresh install with all the 4 disks.
&nbsp;
You may also try contacting support center at 1-888-NETGEAR (1-888-638-4327) where they will get an L3 remote in, this however requires a per incident support contract.
&nbsp;
Regards,

CholoUniverse · Answer

Have 3x WD Red 3TB&nbsp;Added 1x WD Red 4TB&nbsp;Volume expansion seems to have failed:&nbsp; Wed Oct 14 07:42:25 PDT 2015&nbsp;Then had a power outage tonight: Thu Oct 15 00:42:33 PDT 2015&nbsp;What would cause the failure? It was not switched off or interrupted... ? Is there any more information I can get from log files?&nbsp;Thu Oct 15 00:45:07 PDT 2015System is up.Thu Oct 15 00:42:33 PDT 2015Incompleted file system expansion detected. Resuming...Wed Oct 14 07:42:25 PDT 2015Volume expansion failedMon Oct 12 16:40:53 PDT 2015Volume expansion started. Do not interrupt the system during this time. When finished, email notification will be sent to the alert contact list.Mon Oct 12 16:40:41 PDT 2015New disk detected. If multiple disks have been added, they will be processed one at a time. Please do not remove any added disk(s) during this time. [Disk 1]Sat May 23 16:18:57 PDT 2015System is up.

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ReadyNAS NV+ v2: Adding a new disk issue

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