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Forum Discussion
ReadyNAS OS 6 already running ReadyNAS Pro hardware?!?!
Okay now I'm a bit confused JabbaTheHutt is saying in the announcment post http://www.readynas.com/forum/viewtopic.php?f=1&t=70131 that: Even with the factory default option, there are hardwa...
There's 265MB flash in a ReadyNAS Pro 6. There's 128MB flash in a ReadyNAS 516. They're using the same/similar basic *nix flavor so drivers are not really an issue.
It just doesn't seem like a technical issue or a worry about user data. it seem to be one of two things:
1. A revenue 'enhancement' to push users to be forced to buy new hardware and to increase the bottom line. Why this doesn't make sense to me is that an almost negligible percentage of their current install base is going to run out and buy a new NAS because of these new features. If your NAS is running, it's running. All this does is make their current customer base feel slighted and cause them to seriously reconsider any sort of brand loyalty with a company that makes them feel second class to customers that they don't yet have.
2. Netgear believes that support calls will increase dramatically with from users that can't handle doing a full restore of their ReadyNAS units. If that's the case, why not charge for an upgrade. As a longtime ReadyNAS user it's OBVIOUS that Netgear/ReadNAS/and whatever's left of Infrant put *A LOT* of work into this OS (It's even more obvious when you look at how updates and bug fixes have suffered for 4 and 5). There's obviously some licensing going on with the inclusion of Paragon's drivers. So why not charge us for it? Find a price point that covers your licensing and percieved support costs and gives you a bit of a margin and go for it. They're not going to hear the same complaints or have an exudes of users like they are now.
It just doesn't seem like a technical issue or a worry about user data. it seem to be one of two things:
1. A revenue 'enhancement' to push users to be forced to buy new hardware and to increase the bottom line. Why this doesn't make sense to me is that an almost negligible percentage of their current install base is going to run out and buy a new NAS because of these new features. If your NAS is running, it's running. All this does is make their current customer base feel slighted and cause them to seriously reconsider any sort of brand loyalty with a company that makes them feel second class to customers that they don't yet have.
2. Netgear believes that support calls will increase dramatically with from users that can't handle doing a full restore of their ReadyNAS units. If that's the case, why not charge for an upgrade. As a longtime ReadyNAS user it's OBVIOUS that Netgear/ReadNAS/and whatever's left of Infrant put *A LOT* of work into this OS (It's even more obvious when you look at how updates and bug fixes have suffered for 4 and 5). There's obviously some licensing going on with the inclusion of Paragon's drivers. So why not charge us for it? Find a price point that covers your licensing and percieved support costs and gives you a bit of a margin and go for it. They're not going to hear the same complaints or have an exudes of users like they are now.
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