NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
computim
Feb 14, 2026Luminary
ReadyNas Pro -100
Acquired an Old ReadyNas pro 6 -100 it is running OS6 6.10.9 2GB memory and the 1.8ghz processor Bios is version 1.6 I'd like to update the Bios to version 2.0 for the higher speed FSB memory and...
- Feb 16, 2026
computim wrote:
The command Sandshark (lsblk) provided does not function in Tech Support Mode.
FWIW, it was my suggestion. But good to know, as other users will likely run into this. Tech support Mode is missing a lot of commands.
I think in most cases the USB drive will be right after the last internal disk (so sde1 if there are 4 drives in the system), and the flash will be the one after that. But "most cases" isn't the same as all cases. sdc1 was the drive in Sandshark's writeup because he was testing on a Pro 2 (presumably with two drives installed).
But this might not be always true, and it is important to find the correct drive.
computim wrote:
The write up provided by Sandshark was fully executed and the VPD file is now on the USB drive successfully.
Great!
computim
Feb 15, 2026Luminary
NAME MAJ:MIN RM SIZE RO TYPE MOUNTPOINT
sda 8:0 0 465.8G 0 disk
├─sda1 8:1 0 4G 0 part
│ └─md0 9:0 0 4G 0 raid1 /
├─sda2 8:2 0 512M 0 part
│ └─md1 9:1 0 511.4M 0 raid1 [SWAP]
└─sda3 8:3 0 461.3G 0 part
└─md127 9:127 0 461.1G 0 raid1 /data
sdb 8:16 1 977.5M 0 disk
└─sdb1 8:17 1 972.7M 0 part /media/USB_FLASH_2
Base on this info would the commands be mount /dev/sdb1 mnt
then use mount /dev/sdc1 /usb
StephenB
Feb 16, 2026Guru - Experienced User
computim wrote:Base on this info would the commands be mount /dev/sdb1 mnt
then use mount /dev/sdc1 /usb
The boot flash is 256 MB. SDA is 500 GB (and clearly an internal disk, as is part of md0). SDB is 2 GB
So sdb1 is the USB drive. But you should also be seeing the boot flash, and you are not.
Are you sure you booted in tech support mode?
Related Content
NETGEAR Academy
Boost your skills with the Netgear Academy - Get trained, certified and stay ahead with the latest Netgear technology!
Join Us!