Hi, MY Readynas pro 4 is stuck at booting, factory reset just hangs and does os reinstall. I can get the the boot menu but every entry i try just hangs on booting?? any help would be appericated

Are you trying to do factory reset (which deletes all data), or just wanting to boot it up? What status is RAIDar giving you? https://kb.netgear.com/20684/ReadyNAS-Downloads#raidar

TwinSun wrote: ii want to start a new riad setup so i need to wipe the drive and start again, the nas comes up in RAIDar breifly and says booting but then it goes away and RAIDar shows nothing connected. the little screen says ERR. cannot Write??? not sure what it says as its doent display it for very long. Am i not leaving it long enough to do the reset? does it take a while with one 2TB drive in it?? I'm not sure what's going on. Are you following the procedure on pages 21-22 here? http://www.downloads.netgear.com/files/GDC/RNDU2000/ReadyNAS_Ultra_UltraPlus_NVX_Pro_HW_en_8July11.pdf But there is another way to start over. Try putting the disk into a Windows PC (either with SATA or a USB adapter/dock). First test the disk using the extended disk test with vendor tools (Lifeguard for WDC; Seatools for Seagate). Assuming that passes, then zero the disk (using the erase test in the tools). Then if you put the disk in the NAS and power it up, the NAS should do a fresh factory install.

TwinSun wrote: i do follow that procedure to get to the boot menu. how long should a facoty reset take?? It will first run a disk diagnostic that could take about 5 minutes. Then it begins a 10 minute waiting period so you can choose FlexRAID or XRAID via RAIDar. Then it starts the factory default itself. So it normally takes over 15 minutes.

If you are going to do a factory reset, you may want to consider updating the NAS to OS6. Besides giving you a more modern and actively supported OS, you can directly move the volume to a native OS6 machine in the event the Pro dies. It is recommmended you upgrade to at least 2GB of RAM before you do that (if you have not already done so).

TwinSun wrote: i would love to update to os6 but i cant even get os4.2 on to it at the moment.. maybe i need to leave it longer to build the array?? How long are you leaving it now?

Readynas pro 4 stuck at booting...

14 Replies

StephenB
Guru
May 21, 2020
Are you trying to do factory reset (which deletes all data), or just wanting to boot it up?

What status is RAIDar giving you? https://kb.netgear.com/20684/ReadyNAS-Downloads#raidar
- TwinSun
  Aspirant
  May 21, 2020
  ii want to start a new riad setup so i need to wipe the drive and start again, the nas comes up in RAIDar breifly and says booting but then it goes away and RAIDar shows nothing connected. the little screen says ERR. cannot Write??? not sure what it says as its doent display it for very long. Am i not leaving it long enough to do the reset? does it take a while with one 2TB drive in it??
  - StephenB
    Guru
    May 21, 2020
    TwinSun wrote:
    
    ii want to start a new riad setup so i need to wipe the drive and start again, the nas comes up in RAIDar breifly and says booting but then it goes away and RAIDar shows nothing connected. the little screen says ERR. cannot Write??? not sure what it says as its doent display it for very long. Am i not leaving it long enough to do the reset? does it take a while with one 2TB drive in it??
    
    I'm not sure what's going on. Are you following the procedure on pages 21-22 here? http://www.downloads.netgear.com/files/GDC/RNDU2000/ReadyNAS_Ultra_UltraPlus_NVX_Pro_HW_en_8July11.pdf
    
    But there is another way to start over.
    
    Try putting the disk into a Windows PC (either with SATA or a USB adapter/dock). First test the disk using the extended disk test with vendor tools (Lifeguard for WDC; Seatools for Seagate). Assuming that passes, then zero the disk (using the erase test in the tools).
    
    Then if you put the disk in the NAS and power it up, the NAS should do a fresh factory install.

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Readynas pro 4 stuck at booting...

14 Replies

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