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Forum Discussion

payyy's avatar
payyy
Aspirant
Feb 25, 2020

ReadyNAS Pro 4 stuck at booting after factory reset

Hi, ReadyNAS was working just fine. Simply did a factory reset with new drives since the previous volume could no longer be expanded further. Process went as expected, created a new volume with RAIDa...
JohnCM_S's avatar
JohnCM_S
NETGEAR Employee Retired
Feb 26, 2020

Hi payyy,

 

Can you boot the NAS in Tech Support mode? If you can, please boot it in Tech Support mode then send to me the 5-digit code via private message.

 

Regards,

payyy's avatar
payyy
Aspirant
Feb 26, 2020

Hello,

 

It did boot in tech support mode yesterday... and now I cannot get back to the boot menu, I guess I must have bricked it trying the usb recovery too many times

 

thanks for trying to help

  • JohnCM_S's avatar
    JohnCM_S
    NETGEAR Employee Retired
    Feb 26, 2020

    Hi payyy,

     

    You can try removing the disks first then try booting the NAS in Tech Support mode. If it successfully boots, you can reinsert the disks.

     

    Regards,

    • payyy's avatar
      payyy
      Aspirant
      Feb 26, 2020

      No.. it does not boot at all, just a flashing square on the LCD.

       

       

      • payyy's avatar
        payyy
        Aspirant
        Feb 26, 2020
        Since the chassis appears dead, I tried to order a new one, but there is no stock anywhere in Canada of most ReadyNAS models, does anyone know why?

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