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Forum Discussion
markbarlow
Jun 13, 2023Tutor
ReadyNAS Pro 6 Firmware reinstalled but won't restore config
Hi, My ReadyNAS Pro 6 stopped responding to network requests and when I rebooted it was in Safe mode, so I booted into the boot menu and reinstalled the firmware. It's running the latest 6.10.8 firm...
- Jul 06, 2023
markbarlow wrote:I have mounted the USB drive and recovered the small number of files that weren't backed up.
Great news.
markbarlow wrote:
Is there a support article on the process?
https://kb.netgear.com/30267/RAIDiator-4-2-USB-Recovery-Tool
Note the prep requires use of a Windows PC. Also note the warning in the article. One thing the warning doesn't say - the NAS can be quite fussy about the USB drive. Generally it works best to use older/smaller flash drives. Using one that has an activity light is often useful, as it gives you some evidence that the drive is being accessed during the process.
Though doing the recovery could save some time, I'd personally just do the factory default.
markbarlow wrote:
How do I rename the OS6 bios file to use with the OS4.2 recovery system?
You can just rename it to match the 4.2.31 firmware before you select it via the recovery tool. (RAIDiator-x86-4.2.31)
Make sure you extract the image from the zip file.
StephenB
Jun 13, 2023Guru - Experienced User
markbarlow wrote:My ReadyNAS Pro 6 stopped responding to network requests and when I rebooted it was in Safe mode, so I booted into the boot menu and reinstalled the firmware.
Did you do an OS reinstall? Or did you do a factory default?
markbarlow
Jun 14, 2023Tutor
OS Reinstall
- markbarlowJun 14, 2023Tutor
Could it be that the config or VPD is corrupted?
- StephenBJun 14, 2023Guru - Experienced User
markbarlow wrote:
OS Reinstall
Then why would you need to apply an old config???
The OS reinstall would just
- reset admin password back to password
- reset network to dhcp with no bonding
- disable volume quota (which is turned on via the volume settings wheel).
Other settings aren't changed.
Are there signs that something else is still wrong? (access to the data volume for example)
- markbarlowJun 15, 2023Tutor
When I login using the default password it has no volume.
- StephenBJun 16, 2023Guru - Experienced User
markbarlow wrote:
When I login using the default password it has no volume.
Can you post a screenshot of the volumes tab in the web ui?
Are you certain you didn't do a factory default by mistake? Also, that you are no longer in safe mode?
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