NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
markbarlow
Jun 13, 2023Tutor
ReadyNAS Pro 6 Firmware reinstalled but won't restore config
Hi, My ReadyNAS Pro 6 stopped responding to network requests and when I rebooted it was in Safe mode, so I booted into the boot menu and reinstalled the firmware. It's running the latest 6.10.8 firm...
- Jul 06, 2023
markbarlow wrote:I have mounted the USB drive and recovered the small number of files that weren't backed up.
Great news.
markbarlow wrote:
Is there a support article on the process?
https://kb.netgear.com/30267/RAIDiator-4-2-USB-Recovery-Tool
Note the prep requires use of a Windows PC. Also note the warning in the article. One thing the warning doesn't say - the NAS can be quite fussy about the USB drive. Generally it works best to use older/smaller flash drives. Using one that has an activity light is often useful, as it gives you some evidence that the drive is being accessed during the process.
Though doing the recovery could save some time, I'd personally just do the factory default.
markbarlow wrote:
How do I rename the OS6 bios file to use with the OS4.2 recovery system?
You can just rename it to match the 4.2.31 firmware before you select it via the recovery tool. (RAIDiator-x86-4.2.31)
Make sure you extract the image from the zip file.
markbarlow
Jul 05, 2023Tutor
Hi StephenB,
I have mounted the USB drive and recovered the small number of files that weren't backed up.
I would like to use the USB Firmware recovery process and see if I can get it running without having to restore all the other data.
How do I rename the OS6 bios file to use with the OS4.2 recovery system?
Is there a support article on the process?
Thanks,
Mark 🙂
StephenB
Jul 06, 2023Guru - Experienced User
markbarlow wrote:I have mounted the USB drive and recovered the small number of files that weren't backed up.
Great news.
markbarlow wrote:
Is there a support article on the process?
https://kb.netgear.com/30267/RAIDiator-4-2-USB-Recovery-Tool
Note the prep requires use of a Windows PC. Also note the warning in the article. One thing the warning doesn't say - the NAS can be quite fussy about the USB drive. Generally it works best to use older/smaller flash drives. Using one that has an activity light is often useful, as it gives you some evidence that the drive is being accessed during the process.
Though doing the recovery could save some time, I'd personally just do the factory default.
markbarlow wrote:
How do I rename the OS6 bios file to use with the OS4.2 recovery system?
You can just rename it to match the 4.2.31 firmware before you select it via the recovery tool. (RAIDiator-x86-4.2.31)
Make sure you extract the image from the zip file.
- markbarlowJul 09, 2023Tutor
Thanks for all your help StephenB, I have Factory Reset the NAS and are pulling down the backed up files from MEGA.NZ
I really appreciate all your help!
Feel free to link with me on LinkedIN, and if you need anything in the future, don't hesitate to ask.
Cheers,
Mark 🙂
https://www.linkedin.com/in/markalistairbarlow/
Related Content
NETGEAR Academy

Boost your skills with the Netgear Academy - Get trained, certified and stay ahead with the latest Netgear technology!
Join Us!