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Forum Discussion
kevsterrrrr
Apr 25, 2013Aspirant
ReadyNas Pro 6 Freezes x3 as of 26/4 in the one month
Hi, I have a couple of ReadyNas pro's in production serving a couple of NFS VMware environments with Terminal servers and SMB shares for 2 businesses with approx 8-10 staff at one site and approx 2...
dsm1212
Apr 25, 2013Apprentice
Support does not show up here much. If these are Pro's you have 5 year email support. You can go online and submit a ticket. They seem to respond within a business day, but that doesn't mean they will figure it out. By the looks of things the USB drive disconnected during the backup and journeling got corrupted. You should probably also pursue whether something happened in the drive causing it to disconnect. Check drive stats etc. I know it seems coincidental, but maybe both of your drives started having issues and those are causing the USB device to disconnect. Have a look at more of the log to see if there are other disconnects happening (not during the backup). Maybe this is going on benignly all the time. Also check to make sure the disk isn't filling up. That may not be well tested.
steve
steve
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