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Forum Discussion
Nitupsar
Jul 29, 2015Aspirant
Readynas Remote configuration problem
I have an Ultra 4 and have installed Readynas Remote. When I get to the part in the setup where it says "Select remote users to give share access" I fill in my user name and click to apply the settings and get the message "user name for authentication missing" and I do not get past this stage. What shall I do?
9 Replies
- JennCNETGEAR Employee Retired
Hello Nitupsar,
Try creating an account first. See How to setup remote access with ReadyNAS Remote for steps how to.
Make sure the username you create is not the same with any share name and local user of the NAS, and please also take note of the case sensitivity of the user name.
If you are having trouble creating an account using the ReadyNAS Remote client, create the account at https://remote.readynas.com/
If you already have an account, login to https://remote.readynas.com/ to check if you can log in so you will know if it is activated.
I hope this helps you. We look forward to your update.
Regards,
- NitupsarAspirant
I have done all you suggested. I even deleted the user and created a new one with which I managed to log in. That part is ok. But when I go to Readynas remote admin to discover devices nothing happens. No devices are regisered and none is discovered.
It says offline discovery and installation can be dine via Raidar, but where i n the Raidar menu can i find this option?
Please walk me through this procedure!
- mdgm-ntgrNETGEAR Employee Retired
Do you mean ReadyCloud discovery? ReadyCloud is available for ReadyNAS OS6 devices only.
For legacy devices such as yours you can use the ReadyNAS Remote app to remotely access your NAS.
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