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Forum Discussion
MMcD3v1
Sep 10, 2017Tutor
ReadyNas RN214 6.8.0 External Backup Fails
With My NV+ I had to external drives I would rotate using for backup. That is back up ever 1 week on one and move offsite. Then the next week back up on the other and rotate.
On my RN214 I can't backup without formating the external drive before hand, then it has to do a complete backup. In window, it appears the write access gets turned off when I connected directly to a PC. However, changing it on the PC doesn't fix the issue. I still have to reformat it from PC and then it picks up a new HDD # from the RN214
Neither the backup button, or backup from the interface works
I would appeciate assistance in getting the backup functionality to work again
Novice experience
2 Replies
- Marty_MNETGEAR Employee Retired
Hello MMcD3v1,
I understand that you are doing rotational usb backup from your NAS. I would like to verify the following information below.1. When you are doing a backup did you set to automatically eject the hard drive after the backup?
2. Please also check the permission setting of the usb hard drive every time it is connected to the NAS.
3. Do you connect the usb hard drives on the designated usb ports set on the backup job?
4. Do the usb hard drives get a different name every time it is connected to the NAS.
Regards,
Marty_M
NETGEAR Community Team
- Marty_MNETGEAR Employee Retired
Hello MMcD3v1,
We’d greatly appreciate hearing your feedback letting us know if the information we provided has helped resolve your issue or if you need further assistance. If your issue is now resolved, we encourage you to mark the appropriate reply as the “Accept as Solution” or post what resolved it and mark it as solution so others can be confident in benefiting from the solution.The Netgear community looks forward to hearing from you and being a helpful resource in the future!
Regards,
Marty_M
NETGEAR Community Team
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