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BMac2021's avatar
Dec 26, 2023
Solved

External USB Backup-How to access it

Good morning team...Hoping someone can help me like in the past.... I have (had) a ReadyNASRNDP6000 and today it failed..Yup christmas eve...Went downstairs to find that there was an electrical fire and traced it back to the NAS. Internal mainboard failed and caused a short...no fire but a lot of smoke and totaled the main board. So here is the question, i had a backup USB drive attached. I have tried to access the drive on other computers and no luck. Is there any tricks? I am sure hoping the team here can help...Lot of files I need to save on there!

  • Replacing just the main board is risky where there is such significant damage, as there could be secondary damage of the small daughterboard, SATA backplane, and/or power supply.  You should also check the drives using the manufacturer's tools.  When you do look for a replacement, be aware that the RNDP6000-100 and RNDP6000-200 have very different processors but are otherwise electrically identical.  The earliest -100 also shipped with the older round-button caddies, but you can use your old ones, anyway.  The CPU in the -100 can also be upgraded.

     

    You are not limited to another similar model, either.  Since you already upgraded to OS6, any ReadyNAS with at least 6 bays will accept your volume (assuming it's undamaged)  and your old-style caddies will fit even the newest models (since many are sold without caddies).

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  • StephenB's avatar
    StephenB
    Guru - Experienced User

    BMac2021 wrote:

     i had a backup USB drive attached. I have tried to access the drive on other computers and no luck. Is there any tricks? I am sure hoping the team here can help...Lot of files I need to save on there!


    How was it formatted?

     

    Was the NAS running 4.2.x firmware?  Or had you converted it to run 6.x firmware?

    • BMac2021's avatar
      BMac2021
      Tutor

      it was updated to 6 firmware. 

      I might have found a solution to read the drive using R-Linux

      Still reading the drive now...fingers crossed

       

      • StephenB's avatar
        StephenB
        Guru - Experienced User

        BMac2021 wrote:

        it was updated to 6 firmware. 

        I might have found a solution to read the drive using R-Linux

         


        Likely you formatted the drive as ext - which is not a format that Windows can read.  R-linux is one tool that can.

         

        If you get another NAS, then I suggest using NTFS formatting for your backups.

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