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chnanis's avatar
chnanis
Follower
Apr 03, 2024

readynas RN526X00 showing "Netgear storage welcome"

my readynas RN526X00 product is showing "netgear storage welcome" after that it is not booting.

2 Replies

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  • I don't have a 526, but I suspect that it works much the same as legacy products where that's a pre-programmed message that comes up when power is applied.  Consequently, there can be any number of issues that could cause it.

     

    Does RAIDar give you any additional information?  Can you get into Support mode via the reset button menu?  Did you do something special that required you re-start (like update the OS), or do you just normally cycle power?

    • beisser's avatar
      beisser
      Luminary

      the welcome message is indeed preprogrammed and shows upon startup even before the actual bios loads.

      i think its hardcoded to the display eprom.

      if it doesnt do anything other than showing this maybe you can connect a usb cable to the micro-usb port on the back (probably covered by a sticker).

      this is the serial console of the nas.

      here you should be able to monitor the boot process  and see what happens.