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Forum Discussion
Dsigna
Nov 06, 2025Aspirant
Readynas ultra 2 update problem
On October the first My readynas ultra 2 couldn't get updates for the virusscanner and it wasn't possible anymore to get updates. Also no apps are available and the updates that are running aren't accesable anymore.
If i want to update i got the message hostname not solvable.Communication failure check your internet connection, dns- or proxyconfiguration.
Has something changed at Netgear and if i reset the Nas to its factory settings have i lost all the shares because the settings were deleted.
Can someone tell me more in English or preferably in Dutch because that s my native language.
Thank you.
5 Replies
- StephenBGuru - Experienced User
Dsigna wrote:
On October the first My readynas ultra 2 couldn't get updates for the virusscanner and it wasn't possible anymore to get updates. Also no apps are available and the updates that are running aren't accesable anymore.
Correct. The AV software is ClamAV. Netgear provided and distributed the version used by ReadyNAS. That version is outdated, and ClamAV no longer provides definitions for it. All ReadyNAS are end-of-life, and Netgear told me that they have no plans to update their ClamAV software. Note you cannot install the package from ClamAV directly.
Dsigna wrote:
If i want to update i got the message hostname not solvable.Communication failure check your internet connection, dns- or proxyconfiguration.
While that is the error, the problem is that Netgear shut down their update server. The newest firmware is 6.10.10. That is probably the final firmware. If you are running something older, you can update manually (getting the x86 firmware from kb.netgear.com).
Dsigna wrote:
if i reset the Nas to its factory settings haves i lost all the shares ...
Yes, you would need to restore all your data from a backup if you do this.
A reset will NOT fix the two problems you have. There is no fix for them.
- DsignaAspirant
I think i have to disconnect my Readynas to from the internet because since the virus updates were terminated ive got the old problem back which will show in the picture. Only use it as a storage on my internal network.
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