ReadyNAS Ultra 4+ D.O.A. AARRGGHH!!

Ron, that is certainly disappointing. The only additional thing I can think to try is another power cord. I have had some that in the molding process did not have a complete connection.

As to the QA, I do hate to break it to you, but this is not the 1980's when everyone burned in computers and appliances before shipping. It could be in the cord (purchased from 3rd party), the power supply (purchased from a 3rd party), the mother board (designed by the ReadyNAS team, manufactured overseas) or other component. Just like many of the other computer manufacturers, the products are probably assembled by the company from components acquired from other companies. Apple laptops are manufactured in China by Foxcon. My HP laptop was manufactured in China by Foxcon.

Last fall my microwave died after only 3 years, just like the one before it. So, remembering the one I had that lasted over 10 years, I went over to my local Sears store and bought a new Kenmore microwave. I brought it home, unpacked it, pulled off all the packing and tape, set it in place and plugged it in. Nothing. DOA. I boxed it back up took it back and they gave me another. The very last one of that model they had in stock (there was a sale on). Brought it home and it so far has been one of the best I have ever had.

Do not judge to over all quality and functionality of a product by one failure. You researched and studied and made the decision (one that I think was a good one, but with three ReadyNAS units, I could be prejudiced). There have been members who have asked about comparison with other brands, and I have looked at them on line, and come away with the convicition that the Netgear ReadyNAS is the best out there. Not perfect, but then none are.

You should be able to get an RMA from Amazon without a problem. If you get another ReadyNAS, it will mean a few days delay in getting set up, in light of the years of service that is not a disaster, just an irritation and aggravation, IMHO.