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xbmcgotham's avatar
Sep 10, 2019

Recover data from faulty RND4000v2 (ReadyNAS NV+ v2)

Hi, luckely it has not happend yet, however, as the RND4000v2 (ReadyNAS NV+ v2) I have is getting older, I need to have some mechanism inplace to recover the 4x4TB Disks in raid in case of a total failure of the RND4000v2 hardware.

 

My question; can anybody share a detailed step by step plan to recover the data from the HDs? I would be looking for solutions to allow me to easily retrieve data through this solution myself without the need for 3rd party involvement.

 

Looking forward to your advice.

12 Replies

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  • StephenB's avatar
    StephenB
    Guru - Experienced User

    xbmcgotham wrote:

    Hi, luckely it has not happend yet, however, as the RND4000v2 (ReadyNAS NV+ v2) I have is getting older, I need to have some mechanism inplace to recover the 4x4TB Disks in raid in case of a total failure of the RND4000v2 hardware.

     


    The only way to really keep your data safe is to back it up to a different device - ideally more than one.  USB drives are a cost effective way; though I prefer the convenience of NAS->NAS backups.

     

    Depending on data recovery is extremely risky, and there lots of people here who have discovered that the hard way.  Disks can and do fail in rapid succession, and there are cases where power surges damage all the disks and the chassis.  Unexpected shutdown (power loss, hardware failure, or software crashing) can give you an out of sync array.  Plus there's theft, fire, water damage, etc... and the possibility of human error.

     

    However, if data recovery were needed for some reason, there are some options.  Netgear offers a service: https://kb.netgear.com/69/ReadyNAS-Data-Recovery-Diagnostics-Scope-of-Service and there are some other ones out there.  You can also use RAID recovery software - for instance R-Studio ( https://www.r-studio.com/ ).  It is generally advisable to clone the disks (doing sector by sector copies to known good ones) and then attempt recovery with the clones.  One reason is that you don't want the disks to fail completely during recovery.  Another is that you don't want to accidentally do more damage in your recovery attempts.

     

    I haven't seen a step-by-step guide - and since there are a lot of scenarios here, I don't think it'd be easy to create a comprehensive one.

     

     

    • xbmcgotham's avatar
      xbmcgotham
      Tutor

      Thanks for the quick response!

      I agree backup if best. The problem is size. I have not the finances to get an additional backup system in place with 16TB of disks. My interest is in failure of the Readynas itself. Disks failures have happend a few times so far, but easily fixed by replacing the faulty disk. In case of just preparing for a readynas failure, would you be able to go into some more details on the best solution?

      What software and hardware (cables/system) do I need to have ready?
      And does readynas not have a 4-bay readynas that is still for sale that can be used to swap the disks into and use this device instead?

      I am handy enough with computers, however need to be sure that I use a succefull tested approach. :-)

       

      Thanks again!!

      • StephenB's avatar
        StephenB
        Guru - Experienced User

        xbmcgotham wrote:

        What software and hardware (cables/system) do I need to have ready?


        If you want to recover in a PC, you probably won't have enough SATA ports.  You can get a USB or SATA enclosure that solve this problem.  You don't need one that has RAID hardware.

         

        On the software side we've already talked about cloning software (e.g. clonezilla) and RAID recover software (e.g. R-Studio ). If you prefer to work in linux, you'd want a Live boot disk for Linux (or use a PC with linux installed).

         


        xbmcgotham wrote:


        And does readynas not have a 4-bay readynas that is still for sale that can be used to swap the disks into and use this device instead?


        They don't.  Newer ReadyNAS use different disk partitioning and a different file system.  While direct migration to a new OS-6 NAS isn't possible, support can help you mount your current disks temporarily so you can offload data. They likely will charge for that. https://kb.netgear.com/29876/ReadyNAS-Migrating-disks-from-RAIDiator-4-1-or-RAIDiator-5-3-to-ReadyNAS-OS-6

         

        You can try to purchase a used NV+ v2, but be careful that you don't accidently end up with a used NV+ v1.  Many sellers "borrow" photos from shopping sites, so photos don't always help.  On top of that the labeling on the v1 is confusing.

         


        xbmcgotham wrote:

        I agree backup if best. The problem is size. I have not the finances to get an additional backup system in place with 16TB of disks.


        I get that, but I suggest that you consider starting smaller.  Some of your data is more precious than others - for instance personal documents and photos aren't replacable.  Your media library might not be 100% replacable (and would be a pain to re-create), but probably isn't as important.  So you can back up some of your data now, and increase the backup capacity over time. 

         

        If you are buying ahead, an 8 TB Easystore is similar in cost to a 4-5 bay enclosure.  You'd be better off with the EasyStore and backing up half your data than you'd be getting an enclosure for use later on.

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