NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.

Forum Discussion

bryceee's avatar
bryceee
Aspirant
May 09, 2022
Solved

Sys fan failed on RND4000v2 - READYNAS NV+ v2

My NAS fan appears to have died with message "SYS fan failed" on the NAS uint.
When I connect a good fan it also doesn't work. There is 5v on the yellow wire pin and 0v on the other two (red and black).

 

It was running 2, 2Tb disks in redundant mode (I think it was RAID level:     X2) but I can't login to the dashboard to see 😞

 

What are my options?

Even if I buy a new NAS, will I be able to insert my old disks without it wiping the data?

 

Any help / suggestions appreciated as I'm out of my depth on what to do next!

 

Thanks, 

Stewart

 

 

  • First, let's confirm the model.

    1. Does your NAS say ReadyNAS NV+ on the front panel?
    2. Or does it say ReadyNAS NV+ v2 on the front panel?

    bryceee wrote:

     

    What are my options?

    Even if I buy a new NAS, will I be able to insert my old disks without it wiping the data?

     


     

    If you were running 2x2TB XRAID, then you actually are running RAID-1.  One option is to connect one of the disks to a Windows PC (either with SATA or a USB/SATA adapter/dock), and then use freeware (R-linux for Windows) to copy the data to a PC or USB drive.  https://www.r-studio.com/free-linux-recovery/

     

    You won't be to migrate the disks directly to a new NAS - so you'd need to purchase a used NV+ v2.  Netgear stopped producing your NAS around 9 years ago, so anything you purchase would be 9-11 years old.  If you go this route, be careful that you get the right model.  The original NV+ (called a v1 here), and the v2 are not compatible - you can not migrate your disks from one to the other.

4 Replies

  • First, let's confirm the model.

    1. Does your NAS say ReadyNAS NV+ on the front panel?
    2. Or does it say ReadyNAS NV+ v2 on the front panel?

    bryceee wrote:

     

    What are my options?

    Even if I buy a new NAS, will I be able to insert my old disks without it wiping the data?

     


     

    If you were running 2x2TB XRAID, then you actually are running RAID-1.  One option is to connect one of the disks to a Windows PC (either with SATA or a USB/SATA adapter/dock), and then use freeware (R-linux for Windows) to copy the data to a PC or USB drive.  https://www.r-studio.com/free-linux-recovery/

     

    You won't be to migrate the disks directly to a new NAS - so you'd need to purchase a used NV+ v2.  Netgear stopped producing your NAS around 9 years ago, so anything you purchase would be 9-11 years old.  If you go this route, be careful that you get the right model.  The original NV+ (called a v1 here), and the v2 are not compatible - you can not migrate your disks from one to the other.

    • bryceee's avatar
      bryceee
      Aspirant

       

      I managed to get the UI to work briefly (see pic)

      Other than no fan (I have a large pedestal fan aimed at it) and the UI not working disk seems to be holding. I'm rsyncing changes across to one of my backups now <crosses fingers>. Last backup was 2 months ago (its stored remotely) and I don't use it much so it won't be a huge deal if I lose all the changes.

      If that fails, I will go the r-linux route.

       

      Really appreciate the reply - assumed with xraid I'd need both disks to be able to recover the data, so knowing I don't is a huge relief!

      Cheers!

      • StephenB's avatar
        StephenB
        Guru

        I think you should also be able to power the fan externally, instead of from the system board. There are a couple of options out there for that - both using USB and mains power. You'd lose speed control, as the fan would be always on.

         

        Sandshark might have some troubleshooting suggestions.

NETGEAR Academy

Boost your skills with the Netgear Academy - Get trained, certified and stay ahead with the latest Netgear technology! 

Join Us!

ProSupport for Business

Comprehensive support plans for maximum network uptime and business peace of mind.

 

Learn More