NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
Solved
RedyNAS 214 initial setup problem
I got a ReadyNas 214 for my birthday yesterday. Please bear with me as it's my first NAS device, but I do have a complete home network that I wired myself and am well versed enough to have multiple ...
You do have 90 day phone support for installation. I think you should use it - the LCD gooblegook suggests something might be wrong with your hardware.
Go to my.netgear.com and register the unit. Then you should be able to contact support from there.
Ouija wrote:
I put in 1 (almost brand new, a month old) 3TB Segate Barricuda (ST3000DM001) drive. and after several hours It displayed an IP address on the front display.
Those particular drives have a high failure rate in RAID arrays. If you can still exchange the new ones, I'd suggest either 3 TB Seagate IronWolf or 3 TB WDC Red drives. Both are intended for NAS, and posters here seem happy with both of them. You can mix/match - so you can leave the older DM drive in the array.
Well, no luck on a replacement 214, but since it was bad hardware Fry's happily took back the 214 and the 3x3TB drives. Sorry to Netgear but due to the bad taste I got from the 214, for only $60 more I walked out with a Western Digital MyCloud PR4100 that had the new Intel processor and 4x2TB Red drives all preinstalled that supposedly can also easily run Plex and transcode.
I think you have taken out your frustration on the wrong target. Since Plex is not pre-installed on the 214, and it had a version of the software that was different than on the label, you clearly received a used device that was sold to you as new. Somebody swapped out their used one into the box of a newer one and returned it. Fry's, not Netgear, was the cause of your pain -- yet you gave them more business for a more expensive unit.
NETGEAR Academy
Boost your skills with the Netgear Academy - Get trained, certified and stay ahead with the latest Netgear technology!
Join Us!
