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Forum Discussion
mediasurfer
Jun 20, 2016Tutor
Remote use of ReadyApp client for PC
Hi I am using a ReadyNAS 516 6-BAY Firmware 6.5.0 and I have migrated to the new single logon. I have it connected to a Virgin Media Super hub 2 and My PC runs Win 7 ultimate. I have installed t...
JennC
Jun 22, 2016NETGEAR Employee Retired
Hello mediasurfer,
Using the web portal is easier as that is an HTTP protocol that uses just web browser unlike the app that can be blocked and/or filtered by a firewall on the computer and of the network where the computer is. You mentioned something about proxy setting, are you meant to use that? What happens when under Network of ReadyCloud desktop client Settings you have all proxy boxes unticked?
Can you describe more please what exactly happens when you log in to the ReadyCloud desktop client?
Regards,
mediasurfer
Jun 22, 2016Tutor
Hi
Thanks for your reply
At home no problem.
Using it here on my works PC (I'm working for an oil compamy and im actaully offshore just now) the program installs ok, When I sign in, after quite a delay, i get the message readyCLOUD server is unavaiable and the tray icon remains grey. I have tried with and without using my company logon details in the proxxy section.
Bear in mind i have to logon to this PC. I can surf the internet etc, no problem, but when using for example a digital TV listing program I have installed, in order to recieve updates I have to to ensure my company logon and password details have been entred in the programs proxxy settings otherwise it will not happen. (Internet explorer already has this info populated and picks up my logon autmatically without having to enter my password again)
- StephenBJun 22, 2016Guru - Experienced User
I am thinking that the corporate proxy only handles http and perhaps ftp. Do you know what kind of proxy it is? SOCKS or something else?
- mediasurferJun 22, 2016Tutor
The first three boxes are populated HTTP, SECURE and FTP, all on port 80 nothing in SOCKS and the will not apply to VPN settings box is tickexd)
- StephenBJun 23, 2016Guru - Experienced User
That sounds like you won't be able to use the ReadyCloud app.
What you can do is enable FTP on the NAS, and access it through the proxy. Hopefully the proxy will allow FTPS (which is an encypted dialect of FTP that the NAS supports).
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