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Forum Discussion
cubewebsolution
Feb 12, 2019Aspirant
Remove inactive volumes to use the disk. Disk 1,2,4,5
Hi,
I've been using the ReadyNAS 31600 with 4 WD Red 3TB drives for a few years and it's worked flawlessly over that time and I always keep the firmware updated.
Last week when I went to ...
Marc_V
Feb 13, 2019NETGEAR Employee Retired
There is a possibility that the NAS has failing or failed drives getting the volume inactive. Other possible cause would be Full OS Partition that is causing performance issues like the one you had.
If you have the full logs downloaded kindly send it to us via PM using Google drive.
The best option right now is to contact Support so they can assist you on fixing the inactive volume issue. Please note that there is a possibility that a Data recovery service might be needed and the experts will let you know about it.
Another option is to recover data yourself if you are comfortable on doing it, you can use softwares like r-linux or ReCLAIMe.
Hope this helps!
Regards
- cubewebsolutionFeb 13, 2019Aspirant
Hi Mark, I will send you the log files as I had already downloaded them in the expectation of sending them.
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