NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
Replace 2 failed hard drives
Model: ReadyNas 104, Firmware 6.2.5
I must be one of the lucky 2% that had 2 hard disks fail in a 4 disk RAID configuration. In fairness disk 4 failed on Thanksgiving and disk 2 failed the day after but we were out of town so I came home to a 2 disk failure. I have a backup but its about 3 months old so I would like to replace the bad disks and hopefully restore the server. My ReadyNas 104 server is running firmware version 6.2.5 with 4 drives (500GB, 1 TB, 1.5 TB, 1.5 TB). Disk 4 and Disk 2 failed. I have 2 new replacement 2 TB drives (never been used or formatted) available to swap these out. I know to do this one at a time.
I thought if I removed disk 4 and put in the replacement disk the resync process would run but it hasn't. The server recoginzes there is now a new 2 TB drive in the 4th slot but it doesn't resync. Yesterday I put the failed disk 4 back in and the sync process ran. Then I swapped the bad disk out for the good disk and was hoping it would run again. What am I missing? Do I need to format the new drive first?
Here's the logs from when the drives failed:
[15/11/27 19:00:14 EST] notice:disk:LOGMSG_ZFS_DISK_STATUS_CHANGED Disk in channel '4' (Internal) changed state from ONLINE to FAILED.
[15/11/27 19:00:27 EST] warning:volume:LOGMSG_HEALTH_VOLUME Volume 'data' health changed from 'REDUNDANT' to 'DEGRADED'.
[15/11/27 23:47:07 EST] notice:disk:LOGMSG_SMART_ATA_ERR_30DAYS_WARN Detected increasing ATA error count: [32008] on disk 2 (Internal) [ST31000340AS, 9QJ1YTWT] 2 times in the past 30 days. This condition often indicates an impending failure. Please be prepared to replace this disk to maintain data redundancy.
[15/11/28 01:00:23 EST] warning:volume:LOGMSG_HEALTH_VOLUME_WARN Volume 'data' is 'DEGRADED'.
[15/11/28 12:32:05 EST] notice:disk:LOGMSG_ZFS_DISK_STATUS_CHANGED Disk in channel '2' (Internal) changed state from ONLINE to FAILED.
[15/11/28 12:32:53 EST] notice:disk:LOGMSG_SMART_ATA_ERR_30DAYS_WARN Detected increasing ATA error count: [32014] on disk 2 (Internal) [ST31000340AS, 9QJ1YTWT] 3 times in the past 30 days. This condition often indicates an impending failure. Please be prepared to replace this disk to maintain data redundancy.
[15/11/29 01:00:47 EST] warning:volume:LOGMSG_HEALTH_VOLUME_WARN Volume 'data' is 'DEGRADED'.
[15/11/29 13:37:31 EST] notice:system:LOGMSG_SYSTEM_HALT System is shutting down.
[15/11/29 14:04:41 EST] info:system:LOGMSG_START_READYNASD ReadyNASOS background service started.
[15/11/29 14:06:06 EST] notice:volume:LOGMSG_RESILVERSTARTED_VOLUME Rebuilding started for Volume 'data'.
[15/11/29 14:08:43 EST] notice:disk:LOGMSG_SMART_ATA_ERR_30DAYS_WARN Detected increasing ATA error count: [25717] on disk 4 (Internal) [ST31500341AS, 9VS45CKA] 2 times in the past 30 days. This condition often indicates an impending failure. Please be prepared to replace this disk to maintain data redundancy.
[15/11/29 18:59:31 EST] notice:volume:LOGMSG_RESILVERCOMPLETE_VOLUME Volume 'data' has been rebuilt.
[15/11/30 07:00:38 EST] notice:disk:LOGMSG_SMART_CMD_TIMEOUT_WARN Detected increasing command timeouts: [68] on disk 4 (Internal) [ST31500341AS, 9VS45CKA]. This condition often indicates an impending failure. Please be prepared to replace this disk to maintain data redundancy.
[15/11/30 07:02:48 EST] notice:system:LOGMSG_SYSTEM_HALT System is shutting down.
[15/12/04 17:22:58 EST] info:system:LOGMSG_START_READYNASD ReadyNASOS background service started.
[15/12/08 08:54:13 EST] notice:disk:LOGMSG_ZFS_DISK_STATUS_CHANGED Disk in channel '4' (Internal) changed state from ONLINE to FAILED.
[15/12/08 08:55:52 EST] notice:disk:LOGMSG_SMART_UNCORR_ERR_30DAYS_WARN Detected increasing uncorrectable error count: [22] on disk 2 (Internal) [ST31000340AS, 9QJ1YTWT] 0 times in the past 30 days. This condition often indicates an impending failure. Please be prepared to replace this disk to maintain data redundancy.
[15/12/10 08:27:24 EST] notice:system:LOGMSG_SYSTEM_HALT System is shutting down.
[15/12/10 08:38:14 EST] info:system:LOGMSG_START_READYNASD ReadyNASOS background service started.
[15/12/10 08:40:38 EST] notice:disk:LOGMSG_SMART_UNCORR_ERR_30DAYS_WARN Detected increasing uncorrectable error count: [24] on disk 2 (Internal) [ST31000340AS, 9QJ1YTWT] 0 times in the past 30 days. This condition often indicates an impending failure. Please be prepared to replace this disk to maintain data redundancy.
[15/12/10 10:41:48 EST] notice:disk:LOGMSG_SMART_UNCORR_ERR_WARN Detected high uncorrectable error count: [26] on disk 2 (Internal) [ST31000340AS, 9QJ1YTWT]. This condition often indicates an impending failure. Please be prepared to replace this disk to maintain data redundancy.
[15/12/10 10:57:47 EST] warning:disk:LOGMSG_DELETE_DISK Disk Model:Hitachi HUA722020ALA330 Serial:JK11A5BEHU8ABX has been removed from Channel '4' of the head unit.
[15/12/10 10:59:20 EST] notice:disk:LOGMSG_ADD_DISK Disk Model:Hitachi HUA722020ALA330 Serial:JK11A5BEHU8ABX has been added to Channel '4' of the head unit.
[15/12/10 11:11:30 EST] notice:system:LOGMSG_SYSTEM_HALT System is shutting down.
[15/12/10 11:14:38 EST] info:system:LOGMSG_START_READYNASD ReadyNASOS background service started.
[15/12/10 11:15:09 EST] notice:volume:LOGMSG_RESILVERSTARTED_VOLUME Rebuilding started for Volume 'data'.
[15/12/10 11:17:20 EST] notice:disk:LOGMSG_SMART_UNCORR_ERR_WARN Detected high uncorrectable error count: [34] on disk 2 (Internal) [ST31000340AS, 9QJ1YTWT]. This condition often indicates an impending failure. Please be prepared to replace this disk to maintain data redundancy.
[15/12/10 11:17:22 EST] notice:disk:LOGMSG_SMART_CMD_TIMEOUT_WARN Detected high command timeouts: [69] on disk 4 (Internal) [ST31500341AS, 9VS45CKA]. This condition often indicates an impending failure. Please be prepared to replace this disk to maintain data redundancy.
[15/12/10 16:12:32 EST] notice:volume:LOGMSG_RESILVERCOMPLETE_VOLUME Volume 'data' has been rebuilt.
[15/12/10 16:12:33 EST] notice:disk:LOGMSG_ZFS_DISK_STATUS_CHANGED Disk in channel '4' (Internal) changed state from RESYNC to ONLINE.
[15/12/10 16:21:34 EST] warning:disk:LOGMSG_DELETE_DISK Disk Model:ST31500341AS Serial:9VS45CKA has been removed from Channel '4' of the head unit.
[15/12/10 16:22:49 EST] notice:disk:LOGMSG_ADD_DISK Disk Model:Hitachi HUA722020ALA330 Serial:JK11A5BEHU8ABX has been added to Channel '4' of the head unit.
1 Reply
If you've lost 2 disks, you might as well start over on the data volume - all the data is lost anyway.
So one thing you can do is insert both of the new drives (unformatted) and do a factory default. You'll need to build everything from scratch (configure the nas, install apps, reconfigure users and shares, restore data. You can save the configuration if you like (and restore it after you reinstall the apps).
Alternatively, insert both drives, switch to flexraid, and delete the data volume. Then create a new one with the same name, and switch back to xraid. You'll still need to reinstall apps (as their data area is also on the data volume). So this doesn't really save much work over the factory default.
NETGEAR Academy
Boost your skills with the Netgear Academy - Get trained, certified and stay ahead with the latest Netgear technology!
Join Us!
