Replacement disk not recognised Readynas nv+ RND4000

Question

I had 2 x 2TB drives in my nv+. &nbsp;One of the drives failed so I replaced it with a new drive. &nbsp;(Made sure its on compatibility list.) &nbsp;It's supposed to be hot swappable, but:- When I place the new drive in the bay. &nbsp;The sync does not begin. &nbsp;It's not recognised in either Raidar or Frontview. &nbsp;In fact, it causes frontview to become completely unresponsive. &nbsp;The only way of getting frontview to work again is to rebool the nv+ with just the single working drive in it. &nbsp;- I've tried powering down too and putting the drive in when powered down. But the nv+ just hangs on 'Booting...' forever (like 15hrs).&nbsp;- I've also tested the drive on a windows machine and it works fine.&nbsp;Could the&nbsp;nv+ itself be faulty or does anyone know anything else I can try? &nbsp;&nbsp;&nbsp;thanks...

StephenB · Answer

What drive model are you using?

grintstick · Answer

I'm using a Seagate Barracuda&nbsp;Code:ST2000DM006 Barracudahttps://www.amazon.co.uk/gp/product/B01ICLGJF8/ref=oh_aui_detailpage_o00_s00?ie=UTF8&amp;psc=1&nbsp;Thanks...&nbsp;

StephenB · Answer

Can you try testing it again with seatools in a PC? &nbsp;There's a destructive "write zeros" test that might be more useful than the normal long SMART test.
&nbsp;

grintstick · Answer

Yeah I can try that. &nbsp;If that comes out ok, do you reckon my NAS is just old and needs replacing? &nbsp;Can't think what else it could be...

StephenB · Answer

grintstick wrote:
do you reckon my NAS is just old and needs replacing?

Your NAS is old, and you should be planning a replacement. &nbsp;Current models are much faster, have more features, and will be fully up to date on security patches. &nbsp;
&nbsp;
You can then (assuming we get past this problem) repurpose your NV+ as a backup to the new NAS.
&nbsp;
FWIW, my own NV+ is still working, and I do use it to back up some shares on my RN526x.
&nbsp;
grintstick wrote:
Can't think what else it could be...

The drive is still the most likely.&nbsp;
&nbsp;
What firmware are you running? &nbsp;One option is to upgrade the firmware to 4.1.16 (if it's not already), offload the data to backup, and try doing a factory reset. But if the drive isn't playing nicely with the NAS, that won't help.
&nbsp;
You could also exchange the DM for an WD20EFRX (Western Digital "Red") or an&nbsp;ST2000VN004 (Seagate "Ironwolf"). &nbsp;Both are better choices for your NAS, although they aren't on the HCL. &nbsp;
&nbsp;
Note: Netgear hasn't touched that HCL for some years, so it is not the best guide anymore. &nbsp;NAS-purposed drives (the two model lines listed above) are the best option if you are looking for consumer-grade drives. &nbsp;They are designed for NAS use, and have features like TLER and vibration management which normal desktop drives don't have.
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Replacement disk not recognised Readynas nv+ RND4000

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