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Forum Discussion
Replacement Screws
Hi, I just went to add a 3rd disk to my NV+ (it came with 2) and realised I don't have any screws... I had assumed they'd be clipped/screwed into the empty trays - perhaps nice for future versions?...
A quick follow up:
UK Support were absolutely great. They suggested I open the 4th drive bay as the baggie could also be taped in there, but it wasn't. Subsequently spent two minutes registering the product - as I'd completely forgotten to do it - and then shipped me some screws for free, I should have them in a day or two.
No time spent in a queue, no fuss, just really, really helpful. I wish I'd taken the support guy's name so I could have thanked him personally.
UK Support were absolutely great. They suggested I open the 4th drive bay as the baggie could also be taped in there, but it wasn't. Subsequently spent two minutes registering the product - as I'd completely forgotten to do it - and then shipped me some screws for free, I should have them in a day or two.
No time spent in a queue, no fuss, just really, really helpful. I wish I'd taken the support guy's name so I could have thanked him personally.
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