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Forum Discussion
Solved
Reset admin password
Hi
My ReadyNAS is 8 years old and working fine. It has 4*2TB hot swappable drives at about 50% capacity
I need to access the unit, but can only see the shares. I sent a password change (the origi...
DavidHilton wrote:
seems to run 4.1.x firmware (Info = 4.1.7)
After you get into Frontview again you should upgrade the firmware to 4.1.16.
The OS reinstall process described in the hardware manual on page 23-24 here: http://www.downloads.netgear.com/files/GDC/RND2110/Duov1_NV+v1_HW_en_06Dec11.pdf Be very careful not to do a factory reset, as that will destroy your data.
When it completes the NAS admin password will be reset to netgear1. It will also reset the network configuration to use DHCP (which is the default configuration).
You might want to try logging into http://nas-ip-address/admin using admin as the username and netgear1 as the password before you do the OS reinstall (just in case you never changed it). Use the real ip address of course.
You need to do an OS reinstall from the boot menu. That will reset the password, and also reset the network configuration to use DHCP. Data and other settings shouldn't be affected.
The details on how to do this depends on exactly what platform you have. The original NV+ was sold until Nov 2011, the NV+ v2 was sold after that. The labels are confusing, so please do use the details below to confirm your model.
An NV+ v1
- runs 4.1.x firmware
- has NV+ on the front panel
- might have v2 or v3 labels on the rear or bottom of the chassis.
An NV+ v2
- runs 5.3.x firmware
- has NV+ v2 on the front panel
You can install RAIDar on a PC, and it should find the NAS, and report the model and firmware. https://kb.netgear.com/20684/ReadyNAS-Downloads.
I can point you to the correct hardware manual once the platform is confirmed.
Hi StephenB
Tks for that. Appreciated
I can confirm the following
has NV+ on the front panel
has v3 labels on the bottom of the chassis.seems to run 4.1.x firmware (Info = 4.1.7)
I also have original docs, serial no etc. So I believe it to be An NV+ v1
Trouble is, (I think) to get to the boot menu to do as you suggest I need the admin PW. Maybe not hopefully?
DavidHilton wrote:
seems to run 4.1.x firmware (Info = 4.1.7)
After you get into Frontview again you should upgrade the firmware to 4.1.16.
The OS reinstall process described in the hardware manual on page 23-24 here: http://www.downloads.netgear.com/files/GDC/RND2110/Duov1_NV+v1_HW_en_06Dec11.pdf Be very careful not to do a factory reset, as that will destroy your data.
When it completes the NAS admin password will be reset to netgear1. It will also reset the network configuration to use DHCP (which is the default configuration).
You might want to try logging into http://nas-ip-address/admin using admin as the username and netgear1 as the password before you do the OS reinstall (just in case you never changed it). Use the real ip address of course.
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