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Forum Discussion
Biggels
Aug 31, 2020Aspirant
Reset folder permissions, checked permissions in Windows Explorer but user getting error
We have a folder that my user needs to access pretty much 7 days a week. Just recently, I was told that she could not open a set of Excel spreadsheets from the ReadyNas. See error attached I have...
Sandshark
Aug 31, 2020Sensei
Perhaps try resetting the share's permissions.
StephenB
Aug 31, 2020Guru - Experienced User
I would try turning CIFS off for the share, and then turn it on again. If that doesn't help, reboot the NAS.
You could alternatively try copying it in the admin web ui. If the copy opens on the PC, then you can safely delete the original in the web ui.
I saw similar issues with one of the 6.9.x releases - not sure which one though.
- BiggelsSep 02, 2020Aspirant
StephenB wrote:I would try turning CIFS off for the share, and then turn it on again. If that doesn't help, reboot the NAS.
You could alternatively try copying it in the admin web ui. If the copy opens on the PC, then you can safely delete the original in the web ui.
I saw similar issues with one of the 6.9.x releases - not sure which one though.
couldn't find the CIFS on users machine. I've rebooted the NAS and reset the permissions 3 times.
finally got it working on the 3rd time.
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