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Forum Discussion
RN 202 - can't access
Hi,
I haven't been able to access my RN202 for a good year now, but with a catastrophic loss of data on my workstation, I wanted to gain access at least to my older backups on the NAS. I'm trying to access it through RAIDar, the NAS is connected to my PC directly via LAN cable, yet the connection is still considered not private.
RAIDar discovers the NAS instantly, the status is healthy, firmware version is 6.10.8, but when I choose the Browse button and input my login credentials, it tells me they're wrong. When I try to access the data or the admin page through the browser, it asks for my credentials and once I fill in the username and password fields and press enter, the NAS seems to be doing something for a while and without any message just asks for the credentials again.
I tried reinstalling the firmware from internal flash, which was supposed to reset the login credentials to default, but this did nothing to change the behavior. I tried logging in from incognito mode with IE compatibility turned on on Edge, that didn't do anything either.
Any tips on what I might try next would be much appreciated.
Cheers,
Ivan
3 Replies
ivanmalek wrote:
the NAS is connected to my PC directly via LAN cable, yet the connection is still considered not private.
If you are talking about the web browser warning, that is just because it uses a self-signed certificate. The browser has no idea that the PC is direct connected.
ivanmalek wrote:
it asks for my credentials and once I fill in the username and password fields and press enter,
Are you entering "admin" for the user name? Also, if you reset the password with an OS reinstall, then try using "password"for the password.
Hi, sorry for the hassle. I re-read the documentation again carefully and found, that I didn't actually re-install the firmware, just booted the unit up normally. I managed to re-install the OS, access the admin page and update the firmware to the newest version.
It does still behave a bit weird, but at least I can access all my files now.
The weird part is... when trying the "Browse" option in RAIDar, it accepts the credentials, opens the file structure, allows me to access everything except for one folder, which asks for a password and doesn't accept any. But I managed to access it from the admin page at least, so I'm happy for now.
Ivan
ivanmalek wrote:
It does still behave a bit weird, but at least I can access all my files now.
The weird part is... when trying the "Browse" option in RAIDar, it accepts the credentials, opens the file structure, allows me to access everything except for one folder, which asks for a password and doesn't accept any. But I managed to access it from the admin page at least, so I'm happy for now.
Try resetting the file permissions on that share.
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