Forum Discussion

Aspirant

Feb 24, 2019

RN-314 Replaced HDD with WD Red 3TB NAS

Greetings, Got a replacement HDD, WD Red 3TB NAS - 5400RPM for 1 of 4 Seagate 3TB Barracuda- 7200RPM drives. Unit is 4+ years old. Error on display states “data degraded”. GUI was not show...

Sandshark

Sensei

Feb 24, 2019

One possibility is the drive you bought is bad. Have you checked it on a PC? Another possibility is that your problem is with the NAS, not the drive.

Did you try re-booting? Hot insertion is usually best, but sometimes it just doesn't work.

If all else fails and you are sure the drive is good, remove the other drives (marking which position they go in) and try booting with just the new drive in bay one. If it begins initialization, then the hardware's not the problem. If it doesn't, try again with the drive in bay 2. If it then works, it's the NAS itself.

Kbstall
Aspirant
Feb 25, 2019
Thanks for the troubleshooting walk through, will attempt today. So I performed a backup to a USB drive. If unit is bad, I should be able to restore from that, correct? Or could I use the drives that I have and populate a new RN with those same disks?
- StephenB
  Guru - Experienced User
  Feb 25, 2019
  Kbstall wrote:
  
  If unit is bad, I should be able to restore from that, correct? Or could I use the drives that I have and populate a new RN with those same disks?
  
  If you get a new ReadyNAS, you could either start fresh, and restore files from your backup, or migrate your disks directly to the new OS-6 NAS.
  
  If you migrate, the volume would still be degraded, but if your problem is actually with the chassis hardware you'd be able to resync with your new disk.
  
  It is important to have an up to date backup, since your data is at risk. So it's good that you took care of that.