NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.

Forum Discussion

Sandshark's avatar
Sandshark
Sensei
Dec 27, 2020
hoolio84 wrote (with help from Google Translate):

Hello,

I have a RN10200 with firmware 6.10.4. Since yesterday, if I go from the web interface to "Shares" I can't find the sharing folders I had before. The data are all there and are accessible from a PC via SMB but from the interface I can no longer do anything.

How is it possible ? What can I do to restore the folders?

 

Thanks

 

Are you comfortable with SSH and the Linux command prompt?  If you are, there is a script that you can run that will probably fix the issue.  But if you aren't, you are better off contacting Netgear support.

 

Also courtesy of Google:

Sei a tuo agio con SSH e il prompt dei comandi di Linux? Se lo sei, c'è uno script che puoi eseguire che probabilmente risolverà il problema. Ma se non lo sei, è meglio contattare l'assistenza Netgear.

hoolio84's avatar
hoolio84
Guide
Dec 27, 2020

 

Hi! Yes of course! Send me the script, please.

 

Thanks

    • hoolio84's avatar
      hoolio84
      Guide
      Dec 28, 2020

      Thank you so much, it works! 

      But how could this happen?

       

      Thanks again and happy holidays

       

      Roberto

       

       

      • StephenB's avatar
        StephenB
        Guru - Experienced User
        Dec 28, 2020
        hoolio84 wrote:

         

        But how could this happen?

        I don't know the mechanism that caused it, but what happened is that some configuration files were corrupted somehow.

         

        You might want to check on how full the OS partition is.

         

        # df // -h
# df // -i

        Normally it is less than 25% full, and uses around 2% of the available inodes.  

         

         

NETGEAR Academy

Boost your skills with the Netgear Academy - Get trained, certified and stay ahead with the latest Netgear technology! 

Join Us!

ProSupport for Business

Comprehensive support plans for maximum network uptime and business peace of mind.

 

Learn More